Jennifer Coppola
Loan Officer | NMLS ID: 168883
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Communication thru the whole process
Reply from Jennifer Coppola
July 17th, 2026 04:23 PM
I'm grateful for your feedback, Rick. It's good to know that you felt well-informed throughout the process. Thank you for sharing your experience!
Great customer service
Reply from Jennifer Coppola
July 16th, 2026 04:37 PM
Thank you for your feedback, Cameron. I'm happy to hear that you appreciated the customer service.
Jennifer is the best! so knowledgeable and so kind and easy to work with
Reply from Jennifer Coppola
July 15th, 2026 01:06 PM
Thank you, Denise, for your kind words. I'm pleased to hear that you found me knowledgeable and easy to work with. It was wonderful working with you too!
Jennifer and her team (Rachel, Lisa) were tremndous! Their knowledge, responsiveness, and commitment to excellence made the entire mortgage process efficient and stress-free.
Reply from Jennifer Coppola
July 6th, 2026 02:19 PM
I appreciate your kind words, Charles. It's great to know that our team's knowledge and responsiveness helped make the mortgage process efficient and stress-free for you. Thank you for acknowledging our commitment to excellence!
Jennifer was such a pleasure to work with to arrange our mortgage. Very thorough, explained everything, kept us up to date. We had no issues and a smooth closing. Thank you Jennifer!
Reply from Jennifer Coppola
July 6th, 2026 08:01 PM
I'm glad to hear that you had a smooth closing and felt well-informed throughout the process, Christine. It was a pleasure working with you to arrange your mortgage. Thank you for your kind words!
Overall great experience and very great in communicating highly recommend
Reply from Jennifer Coppola
June 15th, 2026 03:34 PM
I'm grateful for your recommendation, Parker. It's good to know that you had a great experience and found the communication effective. Thank you for sharing your thoughts!
Jennifer had us prepared for everything! There were no surprises everything went smooth we even ended up closing earlier than we expected!
Reply from Jennifer Coppola
June 5th, 2026 08:33 PM
I'm pleased to hear that everything went smoothly for you, Jonathan, and that we were able to close earlier than expected. It's great to know that you felt well-prepared throughout the process. Thank you for sharing your positive experience!...
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Jen and her team are phen at what they do. they superseded my expectations on my refinance and made it possible to do it on my own and affordable. I am very happy with the service that was provided.
Reply from Jennifer Coppola
June 1st, 2026 02:41 PM
I'm so glad to hear that you are happy with the service, Jacquelyn. It was great to help make your refinance both manageable and affordable. Thank you for trusting me and my team with this process!
From start to finish the mortgage process and communication from Jennifer was flawless. Her team and technology made the entire process simple and understandable
Reply from Jennifer Coppola
May 28th, 2026 05:36 PM
Thank you so much for your kind words, Timothy. I'm pleased to know that the process was smooth and clear for you. My team and I strive to make things as straightforward as possible, so it's great to hear that our efforts made a positive difference...
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Jennifer and her team walked me through the entire process. They explained everything to me in ways that I could understand.
Reply from Jennifer Coppola
April 17th, 2026 02:44 PM
I'm glad to hear that you found the explanations clear and helpful, Robin. It was important to me to ensure you felt comfortable throughout the process. If you have any other questions or need further assistance, please don't hesitate to reach...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Positions
- Highlands Residential Mortgage LTD - Sr. Loan OfficerMay 1st, 2019 - Current
Time Zone
Central Standard Time (CST)
Licenses
- NMLS ID: 168883
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