Jennifer Coppola
Loan Officer | NMLS ID: 168883
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture...... Show More
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From start to finish the mortgage process and communication from Jennifer was flawless. Her team and technology made the entire process simple and understandable
Jennifer and her team walked me through the entire process. They explained everything to me in ways that I could understand.
Reply from Jennifer Coppola
April 17th, 2026 02:44 PM
I'm glad to hear that you found the explanations clear and helpful, Robin. It was important to me to ensure you felt comfortable throughout the process. If you have any other questions or need further assistance, please don't hesitate to reach...
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Working with Jennifer!
Reply from Jennifer Coppola
March 23rd, 2026 06:38 PM
I'm grateful for your feedback, Marilyn. It was a pleasure working with you, and I'm delighted you had a positive experience. If you have any questions or need assistance in the future, please feel free to reach out.
Personlization and continued support throughout the home search and final purchase BEYOND expectation!!!
Reply from Jennifer Coppola
March 23rd, 2026 06:34 PM
It's wonderful to hear that you felt supported throughout your home search and purchase, Tracy. Providing personalized and ongoing assistance is important to me, and I'm glad it made a positive impact on your experience. If there's ever anything...
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Jennifer and her team are wonderful. They all were quick, communicative, and made the process so easy and streamlined. Thank you!
Reply from Jennifer Coppola
March 20th, 2026 02:04 PM
I appreciate your kind words, Georgia. I'm pleased to know that you found the process easy and efficient. It was a pleasure working with you. If there’s anything more I can assist you with, please feel free to reach out.
Easy to work with and knows what will work with my requests.
Reply from Jennifer Coppola
March 5th, 2026 03:20 PM
I'm glad I could meet your requests and make the process easy, Teri. If you ever need further assistance or have any questions, don't hesitate to get in touch.
Everything was Easy going and smooth thats what I appreciated about it all
Reply from Jennifer Coppola
February 20th, 2026 03:23 PM
It's great to know that you found the process easy and smooth, Luke. Making sure things go seamlessly is always my goal, and I'm grateful for your feedback. If you ever have more questions or need assistance in the future, feel free to contact...
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Excellent communication throughout the process. Mobile app and e-sign made signing all that stuff so convenient!
Reply from Jennifer Coppola
February 19th, 2026 03:24 PM
I'm glad to hear that you appreciated the communication and the convenience of the mobile app and e-sign features, Britain. Ensuring a smooth process is important to me, and I'm pleased it worked well for you. If there's anything else you need...
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Very helpful and always walked through the process step by step while making it simple to understand and follow
Reply from Jennifer Coppola
December 29th, 2025 07:49 PM
I'm pleased to hear that I could help simplify the process for you, Preston. My goal is to make things as clear and easy as possible. If you have any more questions or need further assistance, please feel free to reach out.
Everything
Reply from Jennifer Coppola
December 10th, 2025 06:17 PM
I appreciate your feedback, Les. Knowing that you had a positive experience motivates me to continue delivering the best service possible. If you ever need assistance or have questions, please reach out anytime.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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323
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Positions
- Highlands Residential Mortgage LTD - Sr. Loan OfficerMay 1st, 2019 - Current
Time Zone
Central Standard Time (CST)
Licenses
- NMLS ID: 168883
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