Experience.com
Jennifer Coppola's Cover Image
Jennifer Coppola - Loan Officer | NMLS ID: 168883 in Brighton, MI

Jennifer Coppola

ClaimedPro

Loan Officer | NMLS ID: 168883

4.94
(558)
Company Logo
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture...... Show More
Company Logo
Overall Ratings
4.94
(558)
Filter by Date
Range
Filter by Rating
Reviews from Web
  • 5.0
    Encompass
    P
    Parker T
    Lennon, MI
    Posted on June 11th, 2026 11:35 AM
    Overall great experience and very great in communicating highly recommend
    Reply from Jennifer Coppola
    June 15th, 2026 03:34 PM
    I'm grateful for your recommendation, Parker. It's good to know that you had a great experience and found the communication effective. Thank you for sharing your thoughts!
  • 5.0
    Encompass
    J
    Jonathan D
    Brighton, MI
    Posted on June 2nd, 2026 11:11 AM
    Jennifer had us prepared for everything! There were no surprises everything went smooth we even ended up closing earlier than we expected!
    Reply from Jennifer Coppola
    June 5th, 2026 08:33 PM
    I'm pleased to hear that everything went smoothly for you, Jonathan, and that we were able to close earlier than expected. It's great to know that you felt well-prepared throughout the process. Thank you for sharing your positive experience!...
    read more
  • 5.0
    Encompass
    J
    Jacquelyn G
    Howell, MI
    Posted on May 28th, 2026 06:10 PM
    Jen and her team are phen at what they do. they superseded my expectations on my refinance and made it possible to do it on my own and affordable. I am very happy with the service that was provided.
    Reply from Jennifer Coppola
    June 1st, 2026 02:41 PM
    I'm so glad to hear that you are happy with the service, Jacquelyn. It was great to help make your refinance both manageable and affordable. Thank you for trusting me and my team with this process!
  • 5.0
    Encompass
    T
    Timothy K
    Pinckney, MI
    Posted on May 25th, 2026 10:22 AM
    From start to finish the mortgage process and communication from Jennifer was flawless. Her team and technology made the entire process simple and understandable
    Reply from Jennifer Coppola
    May 28th, 2026 05:36 PM
    Thank you so much for your kind words, Timothy. I'm pleased to know that the process was smooth and clear for you. My team and I strive to make things as straightforward as possible, so it's great to hear that our efforts made a positive difference...
    read more
  • 5.0
    Encompass
    R
    Robin F
    Whitmore Lake, MI
    Posted on April 14th, 2026 02:43 PM
    Jennifer and her team walked me through the entire process. They explained everything to me in ways that I could understand.
    Reply from Jennifer Coppola
    April 17th, 2026 02:44 PM
    I'm glad to hear that you found the explanations clear and helpful, Robin. It was important to me to ensure you felt comfortable throughout the process. If you have any other questions or need further assistance, please don't hesitate to reach...
    read more
  • 5.0
    Encompass
    M
    Marilyn H
    Pinckney, MI
    Posted on March 19th, 2026 05:03 PM
    Working with Jennifer!
    Reply from Jennifer Coppola
    March 23rd, 2026 06:38 PM
    I'm grateful for your feedback, Marilyn. It was a pleasure working with you, and I'm delighted you had a positive experience. If you have any questions or need assistance in the future, please feel free to reach out.
  • 5.0
    Encompass
    T
    Tracy L R
    Pinckney, MI
    Posted on March 19th, 2026 02:50 PM
    Personlization and continued support throughout the home search and final purchase BEYOND expectation!!!
    Reply from Jennifer Coppola
    March 23rd, 2026 06:34 PM
    It's wonderful to hear that you felt supported throughout your home search and purchase, Tracy. Providing personalized and ongoing assistance is important to me, and I'm glad it made a positive impact on your experience. If there's ever anything...
    read more
  • 5.0
    Encompass
    G
    Georgia M R
    Brighton, MI
    Posted on March 17th, 2026 02:03 PM
    Jennifer and her team are wonderful. They all were quick, communicative, and made the process so easy and streamlined. Thank you!
    Reply from Jennifer Coppola
    March 20th, 2026 02:04 PM
    I appreciate your kind words, Georgia. I'm pleased to know that you found the process easy and efficient. It was a pleasure working with you. If there’s anything more I can assist you with, please feel free to reach out.
  • 5.0
    Encompass
    T
    Teri T T
    Brighton, MI
    Posted on March 2nd, 2026 03:19 PM
    Easy to work with and knows what will work with my requests.
    Reply from Jennifer Coppola
    March 5th, 2026 03:20 PM
    I'm glad I could meet your requests and make the process easy, Teri. If you ever need further assistance or have any questions, don't hesitate to get in touch.
  • 5.0
    Encompass
    L
    Luke H
    Munith, MI
    Posted on February 17th, 2026 03:22 PM
    Everything was Easy going and smooth thats what I appreciated about it all
    Reply from Jennifer Coppola
    February 20th, 2026 03:23 PM
    It's great to know that you found the process easy and smooth, Luke. Making sure things go seamlessly is always my goal, and I'm grateful for your feedback. If you ever have more questions or need assistance in the future, feel free to contact...
    read more
  • 10 of 558
    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Mortgage Lending
    FHA Loans
    VA Loans
    Government Loans
    Purchase Loans
    Refinance Loans
    First Time Homebuyer Loans
    Conventional Loans
    View All
    333
    /850
    Search Rank Score
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Positions
    • Highlands Residential Mortgage LTD - Sr. Loan Officer
      May 1st, 2019 - Current

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS ID: 168883
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.