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First State Bank of St. Charles in Saint Charles, MO

First State Bank of St. Charles, Saint Charles, MO

Saint Charles, MO
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We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up. Since 1867, we have se... Show More
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Reviews from Web
  • M
    Madison R
    Overland Park, KS
    Posted on May 29th, 2025 09:01 PM
    Scott and Traci were responsive and helpful as first time home buyers.
    Reply from Scott and Traci Turner
    June 2nd, 2025 06:04 PM
    Thank you!! Enjoy your new home!
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    H
    Hannah R
    Saint Charles, MO
    Posted on May 29th, 2025 03:02 PM
    Russ was SO helpful through the whole process. It was my first time buying a home and he answered every question I had. I would recommend him for sure!
    Reply from Russ Bray
    May 29th, 2025 04:44 PM
    Thank you Hannah! It was great working with you as well. You were very detailed and made everything easy on my end as well. I do wish you the very best and hope you enjoy the new home. Please do not ever hesitate to reach out if you have questions...
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  • D
    David G D
    Excelsior Springs, MO
    Posted on May 29th, 2025 09:20 AM
    awsome experience everyone did a great job.
    Reply from Todd Hedger
    May 29th, 2025 02:22 PM
    I'm thrilled to hear that you had an awesome experience and that our team did a great job. It was a pleasure assisting you, and I appreciate your kind words. Thank you for choosing First State Bank Mortgage.
  • O
    Oliver S
    KANSAS CITY, KS
    Posted on May 28th, 2025 05:33 PM
    Christopher was very thorough and made sure we understood everything throughout the process!
    Reply from Chris Laughlin
    May 28th, 2025 07:50 PM
    Oliver: Thank you for allowing us to help you and Ena purchase your first home. I hope you have many happy years... and when you hear that interest rates have declined, don't hesitate to give me a call and we'll help you refinance down to a...
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  • L
    Leslie C H
    SAINT CHARLES, MO
    Posted on May 28th, 2025 05:08 PM
    Lack of verbal communication and response
    Reply from Matt & Betsy Maassen
    June 2nd, 2025 05:10 PM
    We apologize for any inconvenience this caused you. Please know that we take your review to heart, learn from it and do better in the future.
  • D
    Donald G H
    SAINT LOUIS, MO
    Posted on May 28th, 2025 04:08 PM
    Chris explained the process in advance and also was very responsive to all questions asked.
    Reply from Chris Stecher
    June 2nd, 2025 04:15 PM
    Thank you so much for the great review and feedback. I hope you get settled quickly and enjoy your new home.
  • O
    Oliver S
    Posted on May 28th, 2025 12:00 AM
    Jim Yarrington has received a review with 5 star rating from Oliver S
    Reply from Owner
    October 3rd, 2025 12:00 AM
    Oliver, thank you for reviewing us!
  • D
    Dennis C
    Spring Hill, KS
    Posted on May 27th, 2025 10:30 PM
    Better communication. Maybe a sit down talk about our options
    Reply from Terry & Peter O'Neill
    June 1st, 2025 10:35 PM
    Thank you for the opportunity to assist you with your new home purchase. Please let me know if you have any questions.
  • for
    Michele Norris
    Encompass
    B
    Becky S H
    Robertsville, MO
    Posted on May 27th, 2025 08:34 PM
    Michele was available to answer any and all questions as they arose during the entire process.
    Reply from Michele Norris
    June 1st, 2025 08:34 PM
    Your positive review made my day! I’m thrilled that you had a great experience with us. Providing exceptional experiences for our customers is what we strive for, and your feedback motivates us to keep pushing forward.
  • M
    Mollie H
    Roeland Park, KS
    Posted on May 27th, 2025 02:20 PM
    Phil was always reachable and consistent in his support and assurance during our experience purchasing our first-home. Documents were sent timely and all our our instructions were clear. Would definitely recommend Phil and First State Bank...
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    Reply from Phil Scaglia
    June 1st, 2025 02:25 PM
    Thank you for your kind words! It's encouraging to know that we exceeded your expectations. Our team works hard to ensure every customer feels valued, and your review reassures us that we're on the right track.
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    About
    We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up. Since 1867, we have served the lending needs of our community with integrity and a dedication to excellence.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
    USDA Loans
    Qualified Mortgage Pre-Approvals
    Our Company

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