Matt & Betsy Maassen
Senior Loan Officers | NMLS # 449517 / NMLS # 161...
Our story is a long one – more than 150 years long – so we’ll keep it brief.
Since May 10, 1867, we’ve been an independent and locally-owned community bank serving the St. Charles and St. Louis residents and businesses.
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Great communication and easy online process
Great communication and preperation with friendly service!
Matt & Betsy were great to work with! They worked hard making sure our loan closed on time. They were very creative in finding the best scenario for our loan. Would highly recommend them!
Reply from Matt & Betsy Maassen
September 2nd, 2026 02:29 PM
I’m delighted to receive your positive feedback! We strive to provide exceptional service, and your review encourages us to keep up the good work. Thank you!
Great communication and such a nice guy.
Reply from Matt & Betsy Maassen
August 27th, 2026 06:25 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
Very helpful through entire process, as a first time home buyer it can be overwheling, Matt did a good job explaining ever in the process
Reply from Matt & Betsy Maassen
August 24th, 2026 02:19 PM
Thank you for your great review! I’m delighted to hear that you had such a positive experience with us. Your satisfaction is our ultimate reward, and we can't wait to provide you with exceptional service again in the future.
Great people who care about their clients
Reply from Matt & Betsy Maassen
August 17th, 2026 03:22 PM
Thank you for the opportunity to help with your loan. I wish you many years of happiness in your new home.
You are both very helpful and understanding in answering all my silly questions. It was helpful for Betsy to meet me to give paperwork so I wouldn't have to drive so far. Overall we enjoyed working with you and would recommend you to anyone...
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Reply from Matt & Betsy Maassen
August 10th, 2026 03:51 PM
I’m delighted to receive your positive feedback! We strive to provide exceptional service, and your review encourages us to keep up the good work. Thank you!
They were easy to work with and explained everything in detail Was never left not knowing nor understanding something
Reply from Matt & Betsy Maassen
August 5th, 2026 03:59 PM
Your positive review made my day! I’m thrilled that you had a great experience with us. Providing exceptional experiences for our customers is what we strive for, and your feedback motivates us to keep pushing forward.
Pleasant, patient and professional customer service. They always made sure to make personal connections and build a friendly relationship. We felt we could call and ask for support at all points of the orocess.
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Reply from Matt & Betsy Maassen
August 3rd, 2026 02:28 PM
I really appreciate the feedback and look forward to working with you again.
The on-line document submission, review and signatures allowed the transaction to move seamlessly
Reply from Matt & Betsy Maassen
July 20th, 2026 01:14 PM
I really appreciate the feedback and look forward to working with you again.
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About
Our story is a long one – more than 150 years long – so we’ll keep it brief.
Since May 10, 1867, we’ve been an independent and locally-owned community bank serving the St. Charles and St. Louis residents and businesses.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Qualified Mortgage Pre-Approvals
Specialities
Conventional
Jumbo
FHA & VA
USDA Rural Housing
Construction & Renovation Loans
Second Home & Investment Properties
Refinance Solutions
First-Time Homebuyer Grants
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Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 449517
- NMLS # 1611391
Disclaimer
First State Bank Mortgage, A Division of First State Bank of St. Charles, MO. NMLS #416668. Equal Housing Lender. Headquarters: 2850 West Clay Street, St. Charles, MO 63301 Not a commitment to lend. For licensing information, go to: www.nmlsconsumeraccess.org