ALCOVA Mortgage, Roanoke, VA
Showing You The Way Home
Roanoke, VA
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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Jae is always professional, personable, friendly, and willing to help. You rarely see all of these traits in one person.
Reply from JAE GOESS
July 23rd, 2024 10:35 AM
Thank you so much for your kind words, Jodi. I'm thrilled that I could provide a great experience for you. It was nice to finally meet you in person! Welcome to your new home and I look forward to serving your future needs at ALCOVA Mortgage....
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Ease of access to important documents and direct communication.
Reply from Robert Bates
January 17th, 2025 07:53 PM
It was great working with you. Enjoy your new place!
Michelle stayed in touch every step along the way and answered all of our questions quickly and completely.
Reply from MICHELLE FIX
July 23rd, 2024 12:18 AM
Thank you for taking the time to send me a review. I really enjoyed working with you both and appreciate the opportunity!
Evelena was a delight throughout the entire process! Very professional, straight to the point and compassionate. Grateful to have had her help me in becoming a homeowner. Thank you!!
Reply from Owner
April 15th, 2026 05:41 AM
I'm thrilled to hear that you had such a positive experience, Mario. It was a pleasure to assist you on your journey to becoming a homeowner. Thank you for your kind words and trust in ALCOVA Mortgage.
Jason was very professional and walked us through the entire closing process. It made it very easy for us.
Reply from JASON HELMINTOLLER
July 25th, 2024 05:38 PM
I'm thrilled to hear that you found the closing process straightforward and easy, Molly. Your 5-star rating means a lot to me and the whole team at ALCOVA Mortgage. Your positive feedback reaffirms the dedication we put into our work. Thank...
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Excelente experiencia con Cristina es muy rápida y profesional para su trabajo, (Gracias Cristina por siempre responder nuestras dudas muy amablemente!!!🙏☺️
Reply from CRISTINA OSBORNE
July 22nd, 2024 04:23 PM
Josiah was great! Easy to work with! Helped out very much above and beyond!
Reply from JOSIAH PHILLIPS
July 25th, 2024 01:44 PM
I genuinely appreciate your kind words, James. It's great to know that you had a positive experience working with me. Helping you was my pleasure, and I'm glad I was able to exceed your expectations. Always feel free to get in touch if you...
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This was my first time going through any of this and these guys were sure to answer the phone every call and provide as much help as possible.
Reply from STEPHEN KNORR
November 19th, 2024 04:59 PM
Thank you so much for the positive feedback, Jakob. I'm thrilled to hear that your first experience with us at ALCOVA Mortgage was a good one. Being available and helpful to our clients is our top priority, so I'm glad we were able to provide...
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Anthony did his best to find me the best rate.
Fortunate to have been paired with such an amazing lender. Professional, kind, direct are only a few words to describe how easy the entire process was because of her! Thank you Evelena for all the help!
Reply from Owner
July 16th, 2025 12:00 AM
You were a perfect customer and made my job easy. Thank you
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About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Non-QM
DSCR Loans
Cash-Out Refinances
Bank Statement Loans
Our Company
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Videos
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance