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  • NMLS ID# 235608
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Monday
9:00 AM to 5:00 PM
Tuesday
9:00 AM to 5:00 PM
Wednesday
9:00 AM to 5:00 PM
Thursday
9:00 AM to 5:00 PM
Friday
9:00 AM to 5:00 PM
Saturday
closed
Sunday
closed

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ALCOVA Mortgage, LLC | Company NMLS ID# 40508 | (www.nmlsconsumeraccess.org) 308 Market Street, SE | Roanoke, VA 24011
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5.0
Encompass
M
Michael J P
Waynesboro, VA
Posted on March 2nd, 2024 01:17 PM
Anytime I had any issues or questions , Michelle was always there to answer even if it did not pertain to financials.
Reply from MICHELLE FIX
March 2nd, 2024 09:57 PM
Thank you for the review. I enjoyed working with you and wish you and your family many years of happiness in your new home!
5.0
Encompass
M
Maxwell S T
Stuarts Draft, VA
Posted on January 16th, 2024 07:08 PM
Very efficient
Reply from MICHELLE FIX
February 29th, 2024 07:40 PM
Thank you for the great review. I hope you are enjoying your new home! - MICHELLE FIX.
5.0
ManualUpload
E
Emily H
Staunton, Virginia
Posted on January 11th, 2024 08:51 PM
Michelle is prompt and great with communication! She is very personal and warm. She worked diligently in a short time frame to provide us with as many options possible for our situation. We would recommend considering her rates and getting...
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Reply from MICHELLE FIX
February 29th, 2024 07:41 PM
Thank you for the 5 star review:) I appreciate your kind words and hope you are doing well in your new home!
5.0
Encompass
A
Aaron N G
Bridgewater, VA
Posted on January 2nd, 2024 03:13 PM
All of our questions and concerns were handled with care and Michelle was amazing with helping us understand the entire process.
4.5
Encompass
W
William B
Stuarts Draft, VA
Posted on December 16th, 2023 07:30 PM
We got our land
5.0
Encompass
M
Margaret A R
Grottoes, VA
Posted on December 11th, 2023 07:07 PM
She was so calm and helpful since this was my first time buying a house
5.0
Encompass
L
LeighAnn F L
Goshen, VA
Posted on December 5th, 2023 01:21 PM
Buying your first home is never easy, but Mitchelle made it pretty darn close. Mitchelle always took the time to update me, explain things to me, and ensure that I understood everything that was happening. She offered advice and thought about...
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5.0
Encompass
J
Jeffrey S S
Staunton, VA
Posted on November 28th, 2023 11:41 PM
Michelle went above and beyond to help us along every step of the way through our home buying process. There wasn't any questions left unanswered, she cares about her clients and makes the process as painless as possible. Thank you very much...
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5.0
Encompass
R
Rhonda L S
Staunton, VA
Posted on November 28th, 2023 03:11 PM
Knowledgeable friendly an gets right back with you
5.0
Encompass
R
Ronald L H
Greenwood, VA
Posted on November 19th, 2023 01:55 AM
Very readily available at any given time. She responded quickly in all correspondence via phone,text or email. She was very knowledgeable and provided the smoothest loan approval process that I have ever experienced.

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