ALCOVA Mortgage, Roanoke, VA

Showing You The Way Home

Roanoke, VA

4.95

(32,066)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 462-5268

Roanoke, VA

https://alcova.com/

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4.95

(32,066)

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5 Star

98%

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Ease of communication, answers to questions, and smooth execution! Thank you!

Reply from JASON HELMINTOLLER

July 24th, 2024 09:35 PM

Bruce, I'm thrilled to hear that you had a smooth experience and found the communication easy. Your satisfaction and understanding are always my top priority. It was a pleasure working with you, and please don't hesitate to reach out if you...

Sarah kept us informed and calm throughout the whole process even when something was out of her control she easily navigated us through those difficulties. Thanks so very much.

Reply from SARAH DUDLEY

August 1st, 2024 07:27 PM

I'm truly delighted to hear your positive feedback, Michael. It was my pleasure to guide you through the process and help navigate any bumps along the way. I strive to keep my clients informed and comfortable at all stages, and I'm glad to...

Russell was very informative and articulated the entire house buying process in an easy to understand approach. He consistently communicated and walk us through all stages of the process. We never felt overwhelmed. I would highly recommend.

Reply from Owner

July 23rd, 2024 06:40 PM

We sincerely appreciate your kind words and the 5-star rating, Phillip! It was a pleasure to guide you through the home buying process, and we are thrilled to hear that you found the communication effective and the process easy to understand....

Russell was kind and very communicative. He articulated the entire house buying process is an easy to understand way and answered any questions timely. He was informative throughout the entire process. I would recommend him.

Reply from RUSSELL SMITH

July 23rd, 2024 06:39 PM

Thank you, Phillip, for taking the time to leave a review! We appreciate your kind words and we are glad to know that our communication was effective for you. We strive to make the home buying process as understandable as possible for our clients....

Kim was great every step of the way! She was very helpful and answered every question we had.

Reply from KIM KEITH

July 24th, 2024 04:03 PM

I'm delighted to hear that you had a positive experience working with me at ALCOVA Mortgage, Ashley. I’m always here to ensure your questions are answered and you feel supported throughout the process. Thank you for taking the time to leave...

Brian is a wonderful person Kind and very professional.

Reply from BRIAN YAHNER

July 24th, 2024 12:51 AM

I'm truly humbled by your feedback, Francis. It was a pleasure serving you and I'm glad I met your expectations. Being responsive and professional is something I strive to convey in every interaction. Your kind words serve as a great motivator....

Ryan was very knowledgeable, attentive and compassionate with my situation in finding my new home. He was available for questions and always got back to me in a timely manor. I can honestly say he went above and beyond to make this process...

Reply from RYAN CUFFLE

July 23rd, 2024 11:31 PM

Hey Samantha, thank you so much for the 5-star review! It was truly a pleasure helping you find your new home. I'm thrilled to hear you had a great experience and that you felt my responsiveness and knowledge were beneficial. It was my goal...

We really appreciated the level of communication and assistance that we received. You made our out of state transaction as seamless as possible. We encountered some unexpected difficulties with our closing date and we thank you for your patience....

Reply from JAE GOESS

July 20th, 2024 04:07 PM

Thank you, Cynthia! I'm thrilled to hear that you appreciated our communication and assistance throughout this process. It's always a top priority to make every transaction as seamless as possible. I hate that you both experienced difficulties...

Jae has a very personable approach to the experience. I appreciate her sincerity and interest in making sure everything was taken care of and communicated appropriately.

Reply from JAE GOESS

July 20th, 2024 04:10 PM

Thank you so much, Kema! I truly appreciate your feedback. It was so nice to finally meet you in person and I'm thrilled to hear that my approach was comforting and beneficial to your experience with ALCOVA Mortgage and myself. I look forward...

Michelle was amazing through our entire home buying process. She even helped us through a very complicated closing. I will alway use Michelle as my lender because I know she will communicate with effectively and respond fast during the home...

Reply from MICHELLE FIX

July 22nd, 2024 01:51 PM

Thank you for taking the time to send me a review! I really enjoyed working with you both and am so happy that we finally got it all worked out and you are able to start this new chapter here:)

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

USDA Loans

Non-QM

DSCR Loans

Cash-Out Refinances

Bank Statement Loans

Our Company

Year Started

2003

Time Zone

Eastern Standard Time (EST)

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