

ALCOVA Mortgage | Covington, VA
Branch Partner


James Madison University
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Excellent support and communication! Very pleasant experience with thorough instructions and advice ! thank you !
10/10 service
I recently worked with Alcova Mortgage for the second time, and once again, the experience was exceptional. Jason provided outstanding communication throughout the entire process – every question I had was answered promptly and clearly.What...
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Reply from Jason Helmintoller
September 7th, 2026 02:45 PM
Robert, I'm grateful for your kind words and for choosing to work with me again at ALCOVA Mortgage. It's good to know that the communication and process met your expectations, even without a realtor involved. I appreciate your recommendation...
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Jason ensured every step we took in our home-buying process was as streamlined as possible
Reply from Jason Helmintoller
August 31st, 2026 06:47 PM
Zachary, I'm glad to hear that I could help streamline your home-buying process. Thank you for sharing your positive experience with me.
Overall communication was wondwrful and all of my questions were answered promptly! Jason also went above and beyond by providing multiple options and even sending documentation after business hours. I appreciated his assistance and expertise...
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Reply from Jason Helmintoller
August 31st, 2026 06:39 PM
Heather, I'm pleased to know that the communication met your expectations and that I could assist with your first home-buying experience. It's great to hear that the options and documentation were helpful to you, even beyond regular hours....
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Jason Helmintoller and jason hall are very helpful in helping make sure we are equipped with all the necessary information and resources to buy the house in search of . they always both had answers and never quit trying . I appreciate you both...
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Reply from Jason Helmintoller
August 24th, 2026 02:31 PM
Sean, I appreciate your kind words and am glad that both Jason Hall and I could provide the information and resources you needed. It's wonderful to know that we were able to assist you effectively in your home search. Thank you for trusting...
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For this being my first home this whole process went smoothly with no problems. Jason was very informative and always available for my questions. I could be any more happier.
Reply from Jason Helmintoller
August 24th, 2026 07:09 PM
Nicholas, I'm grateful to hear that your first home-buying experience went smoothly and that I could be informative and available for your questions. It's wonderful to know you felt supported throughout the process.
Simple, great communication, straight to the point.
Process went way faster than expected and was able to buy our first house in just over a month.
Reply from Jason Helmintoller
August 17th, 2026 07:40 PM
Garrett, I'm glad to hear the process went faster than expected and that you were able to purchase your first home so quickly. If you have any more questions or need assistance in the future, feel free to reach out.
While we had some confusion with getting clarification on info during the initial search for a home within our eligibility, when we actually moved forward with an offer and purchase, I felt like everything was being taken care very well behind...
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About
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business.
ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger.
Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Home Loans
VA Home Loans
FHA Home Loans
USDA Home Loans
First Time Home Buyer Loans
Down Payment Assistance
Jumbo Home Loans
DSCR Loans
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Education
- James Madison UniversitySep 1996 -May 2000

Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID# 262674
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance