Robert Bates

Name: ALCOVA Mortgage
Address: 13345 Booker T Washington Hwy, Hardy, Virginia, 24101
Telephone: +1-540-433-6622
Rating: 4.95

Branch Partner

ALCOVA Mortgage | Hardy

4.95

(238)

Mortgage

Mortgage Loan Officer

Contact Info

(540) 433-6622

Hardy, VA

https://alcova.com/loan-officer/rbates/

https://alcova.com/branch/harrisonburg/

Location & Business Hours

Business Hours

Tues

10 AM to 4 PM

Wed

10 AM to 4 PM

Thu

10 AM to 4 PM

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4.95

(238)

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Experience.com

4.93

(165)

Google

5.0

(62)

Facebook

5.0

(11)

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Robert took time to meet with me face-to-face and answer all my questions and calm my fears and doubts. It makes a huge difference when talking about a huge loan.

Reply from Robert Bates

June 1st, 2026 02:28 PM

I am so glad that you were referred our way and that we could assist you in your mortgage needs. It is wonderful when someone sticks to a plan and then we can make the plan come true. Congratulations to you and your family! It was my pleasure...

Very responsive to email questions

Reply from Robert Bates

April 1st, 2026 02:27 PM

I'm glad to hear that you've found my email responsiveness helpful, David. Feel free to reach out anytime you have more questions or need further assistance. Thank you for trusting me with your mortgage needs at ALCOVA Mortgage!

Robert has always been great and working with him is so easy!

Reply from Robert Bates

January 28th, 2026 03:51 PM

Thank you so much! I appreciate the warm feedback and the opportunity to have worked with you on your mortgage!!

Wonderful communication and respect.

Reply from Robert Bates

December 22nd, 2025 08:50 PM

I'm glad you felt that the communication and respect met your expectations, Shari. It means a lot to me that your experience was positive. If there’s anything more I can assist with, please let me know. Thank you for choosing ALCOVA Mortgage....

Robert made the complicated loan process so easy. He answered all of my questions promptly and gave me helpful tips. It felt like he was caring for me like he would his own family. I never felt scared or overwhelmed thanks to his exceptional...

Reply from Robert Bates

December 17th, 2025 07:51 PM

Thank you, Andrea, for your thoughtful review. I'm really glad I could make the loan process smoother for you and provide the support you needed. It's important to me that my clients feel comfortable and confident throughout. If you have more...

I've worked with Robert over the years, he as a lender and me as a agent with a mutual buyer client. This transaction was very different. I was the buyer and I needed to purchase a home for a family member relocating to the valley. Robert was...

Reply from Robert Bates

December 13th, 2025 03:32 PM

It's wonderful to hear about your experience, Barry. Working together over the years has been a pleasure, and I'm glad I could assist you personally with this transaction. Making the process smooth and enjoyable for you was my goal, and I'm...

Everything went very smooth

Reply from Robert Bates

December 15th, 2025 06:54 PM

I'm pleased to hear that everything went smoothly, Warren. If there's anything else you need or any questions you have, feel free to reach out. Thank you for your trust in ALCOVA Mortgage!

Robert was knowlegable and very responsive. WE appreciate all he did to help us get our new house.

Reply from Robert Bates

December 8th, 2025 01:53 PM

I’m pleased to hear that my knowledge and responsiveness contributed positively to your home buying process, Donna. It's rewarding to know I could assist you effectively in finding your new home. If you have any further questions or need additional...

Robert is such a friendly and personable, yet very professional man! He talks to you like he's family - he truly cares about the information you're being given and makes sure you understand the choices you're making. Write down "Robert's rules"...

Reply from Robert Bates

December 6th, 2025 04:08 PM

It was a pleasure working with you towards your home purchase goal! I hope you have many happy years in your new place. Merry Christmas!

Robert was easy to work with. Information has been upfront and easy to get. Would recommend Alcova for those looking for a loan.

Reply from Robert Bates

November 20th, 2025 03:56 PM

Thank you for the great review Jonathan. It was a pleasure working with you as well!

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About

Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business. ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger. Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

Providing service to English and Spanish speaking clients.

Conventional, FHA, VA, USDA, Virginia Housing, Reverse, Bank Statement, HELOC, DSCR loans and more!

Appointment Banking available upon request.

Reverse Mortgage specialist

Conventional Home Loans

VA Home Loans