Tracy Chairez
Sr. Loan Officer
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Tracy did an amazing Job and everything was on time.
Thank you so much
Debbie Hudnall
Reply from Tracy Chairez
December 24th, 2024 05:21 PM
I'm thrilled to hear that you were satisfied with the service, Deborah. Your feedback is greatly appreciated. Ensuring everything is done timely is one of our top priorities at Highlands Residential Mortgage, Ltd. It was a pleasure working...
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Tracy Chairez and her team were outstanding in every way. Literally, even the title company and my realtor were ecstatic over how smooth and professional the entire process was. I definitly recommend Tracy & her team at Highlands to anyone...
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Reply from Tracy Chairez
December 24th, 2024 02:40 PM
Hi Gita, I'm thrilled to hear such good feedback! It was a pleasure to guide you through the mortgage process and ensure everything went smoothly for you, your realtor, and the title company. Thank you for recommending us to others. It's always...
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Communication was excellent
Reply from Tracy Chairez
December 24th, 2024 11:05 AM
I'm delighted to hear that you were pleased with the communication throughout our process, Jomy. Your positive feedback means a lot to me. Always remember that here at Highlands Residential Mortgage, Ltd., we strive to provide the best service...
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Tracy was fantastic. Her ability to connect and make one feel at home.
Reply from Tracy Chairez
December 9th, 2024 02:41 AM
I'm thrilled to hear that your experience with me at Highlands Residential Mortgage, Ltd. was a positive one, Fred! It's always my goal to make customers feel comfortable and at home. I'm extremely grateful for your feedback and your 5-star...
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Tracy was always available for any questions and explained the process to my clients so that they understood:)
Reply from Tracy Chairez
November 29th, 2024 02:08 PM
I'm thrilled to hear that you had a positive experience working with me at Highlands Residential Mortgage, Ltd. Ensuring my clients understand every step of the process is a priority for me, and I'm glad it made your experience better. Thank...
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Tracy was very response. & had great communication. She was also willingly able to process the loan in a timely manner
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 230700
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