

Southern Indiana, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Our loan officer, Tom Schabel, was excellent through the entire process. He maintained constant communications with us and reminded us if we had documents to sign. If we were slow to sign he reached out with a friendly reminder. Tom was great...
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Reply from Tom Schabel, Ruoff Mortgage
October 10th, 2025 01:27 PM
Brian, I appreciate you taking the time to share your thoughts. I'm happy to hear that you felt supported and informed throughout the process. It’s my objective to maintain clear communication and ensure all details are managed smoothly. Thanks...
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Scott took over as our loan officer about a year into my wife and I looking for a house. From the beginning he did everything he could to not only get caught up on what we had going on but also help keep the ball moving forward throughout the...
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Reply from Scott Phegley, Ruoff Mortgage
October 10th, 2025 06:11 PM
Thank you so much for the thoughtful review! It was a privilege to step in and help keep things moving for you both. I’m glad my quick responses and guidance were useful, whether after hours or on weekends. If you ever need anything, from a...
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They host great educational events and are highly recommended. I’ve heard amazing things about this company and I plan to use them for future business transactions.
Reply from Owner
November 26th, 2025 02:45 PM
Thank you so much, Cheyenne, for the wonderful 5-star review and kind words! We’re grateful you joined us for our SEO training in Bedford and are glad to hear you found the event valuable. Your recommendation means a lot, and we truly appreciate...
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Excellent Excellent Excellent Excellent
I got a house
Chelsea Lentes, Ruoff Mortgage has received a review with 5 star rating from Amy G
Reply from Owner
October 13th, 2025 01:00 PM
Amy, thank you for the positive rating!! I appreciate it :)
Donnie Dodson, Ruoff Mortgage has received a review with 5 star rating from Jas C
Reply from Owner
October 16th, 2025 06:41 PM
Thank you very much for your rating, Jas. Your support is truly valued.
Deedee was super prompt! She was such a great person professionally and personall.
Reply from Donnie Dodson, Ruoff Mortgage
October 8th, 2025 04:18 PM
It's wonderful to hear that you found Dede prompt and professional, Jasmine. I'm glad her service left such a positive impression. Thank you for sharing your thoughts and for working with us at Ruoff Mortgage.
Shoutout to Donnie! Such a team player! He stays on top of details, answers questions quickly, and is wonderful at keeping everyone updated.
Reply from Owner
October 16th, 2025 06:41 PM
I'm glad to hear your positive feedback on how I manage details and keep communication flowing. Knowing that you valued my responsiveness and teamwork means a lot, Elisa. Thank you for sharing your experience with Ruoff Mortgage!
J.D. Powell is amazing to work with! Super fast, personable, and keeps you informed on everything! My husband and I will only work with him!
Reply from Owner
October 9th, 2025 03:29 PM
Thank you so much for the wonderful review Caroline! It was great to get to know you & Doug & it was a pleasure working with you. Congratulations on your new home & please do not hesitate to reach out if I can ever be of assistance.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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