Southern Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Chelsea is amazing! She is great with communication and made the loan process very simple.
Reply from Owner
October 13th, 2025 12:59 PM
Thank you so much! I’m so glad you felt the process was simple and smooth — that’s always my goal. Communication makes all the difference, and I loved helping you through this journey!
Chelsea was amazing throughout the entire process. She kept us updated during everything and communicated expectations for completion dates and made us aware of hiccups when they arose. Chelsea was amazing to work with.
read more
Reply from Chelsea Lentes, Ruoff Mortgage
October 13th, 2025 01:00 PM
Thank you! I’m so glad you felt supported and informed every step of the way — it was such a joy working with you! 😊
Scott was excellent to work with throughout the entire process. As this was my first home purchase I had no idea what to expect and definitely a stressful period but Scott helped out so much. Scott answered calls and/or emails quickly and made...
read more
Reply from Owner
October 18th, 2025 11:33 AM
Ashley it was great meeting you! I'm glad to hear that your first home-buying experience was smooth. Assisting you quickly and being available when needed is important to me, and it's rewarding to know that I could help during a potentially...
read more
Scott was excellent to work with throughout the entire process. As this was my first home purchase I had no idea what to expect and definitely a stressful period but Scott helped out so much. Scott answered calls and/or emails quickly and made...
read more
Reply from Scott Phegley, Ruoff Mortgage
October 12th, 2025 04:25 PM
It's great to hear that you found the process straightforward and postive. I'm glad I could support you during your first home purchase and make myself available when needed. Clearing to close in nine days is indeed a swift timeline, and I'm...
read more
Used Dwight George to get me through the mortgage process and he was great to work with. Available days, nights and weekends no questions asked. Very knowledgeable and attention to detail. Thank you Dwight and the whole team for getting this...
read more
Reply from Owner
October 13th, 2025 05:27 PM
It's great to hear that you found my availability and attention to detail helpful throughout the mortgage process, Randy. Thank you for your kind words. If there's anything else you need or questions arise in the future, I'm here to assist.
Dwight was extremely attentive, explanatory and quick to respond, days, nights and weekends
Reply from Dwight George, Ruoff Mortgage
October 13th, 2025 05:27 PM
I appreciate your kind words, Mark. It's important to me to be available whenever needed, and I'm pleased to know my efforts in communication made a difference for you. Should you have any further questions or need assistance in the future,...
read more
Kept me in the loop on everything and made it go super quick!
Reply from Heather Bozarth, Ruoff Mortgage
October 13th, 2025 01:59 PM
Once we found the right house it sure was quick! Thanks for sticking with me through this adventure!
for
Vince Weddle, Ruoff Mortgage
Vince did a great job, and was very helpful
Reply from Vince Weddle, Ruoff Mortgage
October 10th, 2025 03:38 PM
I appreciate your feedback, Matthew. It's gratifying to know that you found my assistance helpful. I'm committed to ensuring a positive experience, and your comments encourage me to keep up that dedication. If you need any more support or have...
read more
Samantha London, Ruoff Mortgage has received a review with 5 star rating from Halle “ R
Reply from Owner
October 15th, 2025 05:52 PM
I appreciate your positive rating. Thank you for choosing Ruoff Mortgage. I hope you and your husband enjoy your new home!
Samantha was absolutely incredible, and as first time homebuyers, my husband and I could not have navigated the loan borrowing process without her. I was most impressed not only by her knowledge, but also her ability to connect with us on a...
read more
Reply from Samantha Rich
October 10th, 2025 03:37 PM
I'm pleased that I could assist you and your husband with your first homebuying experience. It's important to me to connect with my clients and guide them through the process with clarity and empathy. Your feedback is greatly appreciated, and...
read more
1921–1930 of 7169
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us