Southern Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Customer service was exceptional!
Reply from Tyler Allen, Ruoff Mortgage
December 2nd, 2025 05:35 PM
I'm glad to hear you found the customer service exceptional, Christopher. Providing a positive experience is very important to me. If there's ever anything else I can help with at Ruoff Mortgage, feel free to reach out. Thank you for your feedback!...
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I was always thankful that my loan officer Pam, kept in good communcations with me.And that I was able to get ahold of Pam via text, email or calling, pretty much anytime of the day! Pam and Ruoff have been wonderful to work with, and so very...
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Reply from Pam Townsend, Ruoff Mortgage
November 30th, 2025 08:40 PM
I'm grateful for your thoughtful feedback, Robin. Maintaining good communication is a top priority, so I'm pleased you found it easy to reach me and felt well-supported throughout the process. Thank you for choosing me and Ruoff Mortgage as...
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Gene Cooney, Ruoff Mortgage has received a review with 5 star rating from Aaron B
Reply from Owner
May 6th, 2026 02:34 PM
Angela, thank you for the positive rating. We appreciate your support and are glad to hear that you had a great experience with Gene at Ruoff Mortgage.
The amount of communication and willingness to answer questions.
Reply from Gene Cooney
December 6th, 2025 06:31 PM
I'm pleased to know that you valued the communication and felt comfortable reaching out with questions, Aaron. It's important to me that clients feel informed and supported throughout the process. Should you have any further questions or need...
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Sally was excellent in all her duties as a loan officer. She kept us informed all throughout the process. I felt I had a friend along side me, holding my hand. Sally found an insurance agent that could get our home covered. I appreciated her...
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Reply from Sally Burks Elmore, Ruoff Mortgage
November 26th, 2025 06:59 PM
Helen, it's wonderful to know that you felt supported and well-informed throughout the process. I'm glad I could assist you not only with your loan needs but also in finding an insurance agent. Your trust means a lot, and I'm here if you need...
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Scott Kieffner, Ruoff Mortgage has received a review with 5 star rating from Travis & C O
The Loan Butler was great getting through all the necessary signing that was allowed.
From top to bottom, every interaction and experience I had throughout the loan process was simplified and much easier than I had always been told it was, all thanks to Heather and Ruoff!
Reply from Heather Bozarth, Ruoff Mortgage
November 28th, 2025 03:00 PM
Thank you so much for those kind words. You were great to work with and so patient hunting for the perfect family home!
Very easy to work with. Clear communication and very polite and professional explaining everything.
Reply from Owner
December 1st, 2025 04:05 PM
It's great to know that you found the process easy, and communication clear. Ensuring clarity and professionalism throughout the experience is always my priority. If there's anything else you need or any questions arise in the future, I'm here...
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Clear communication and very polite and professional explaining everything.
Reply from Scott Phegley, Ruoff Mortgage
December 1st, 2025 04:05 PM
Chris, I appreciate your feedback on my communication and professionalism. It's crucial to me that everything is clear and that you feel respected throughout the process. If you have any more questions or need further clarification in the future,...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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