Northeast Ohio, Fort Wayne, IN

Fort Wayne, IN

4.93

(3,878)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.93

(3,878)

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Michael works like an on-call doctor to make sure everything is going to plan. It's refreshing to work with a professional and I wish this level of service was more widely available in other aspects of life!

Reply from Michael Shannon, Ruoff Mortgage

December 15th, 2025 04:19 PM

Thank you!

Wouldn’t get another mortgage through them.

Reply from Owner

October 6th, 2025 06:55 PM

We appreciate the candid feedback about your recent experience with us and are truly sorry that we did not meet your expectations. Borrower satisfaction is a top priority at Ruoff. We would like to learn more about your experience and left...

We couldn’t be more grateful for Matt Koch’s help throughout our mortgage process. From start to finish, he was knowledgeable, patient, and always available to answer our questions. He made what could have been a stressful experience feel smooth...

Reply from Owner

October 20th, 2025 03:55 PM

We truly appreciate your positive feedback, Jim. It's heartening to know that our efforts in providing knowledgeable and patient service were appreciated throughout your mortgage process. At Ruoff Mortgage, ensuring a smooth and manageable...

Sarah was awesome through out the whole process and I would recommend her and the Ruoff team to any first time home buyers looking to make their home buying experience as smooth as possible!

Reply from Owner

November 19th, 2025 03:58 PM

It was such a pleasure assisting you Nikiyah make your homeownership dreams come true !

Sarah worked after hours to get me into my home. She was very patient and knowledgeable about the whole process and as a first time homebuyer I couldn't have asked for a better person to handle my loan.!

Reply from Sarah Cole

October 9th, 2025 04:27 PM

Nikiyah, it's wonderful to hear that you appreciated my efforts in assisting with your home purchase. I understand how important a smooth transition is, especially for a first-time homebuyer. Working at your pace and ensuring clarity in the...

Josh was easy to talk to and I felt that he advocated for me when the seller was a bit difficult. His end was entirely stress-free and I highly recommend his services!

Reply from Josh Pick, Ruoff Mortgage

September 29th, 2025 12:18 AM

Thank you so much, Zoe, and Congratulations on your home purchase! I'm glad my part was stress-free for you, lol...that's always the goal!

I’ve worked with Jim on two home loans now, and both experiences have been outstanding. He’s extremely responsive, knowledgeable, and made the entire process smooth and stress free. Jim always takes the time to answer questions and ensure everything...

Reply from Jim Cook

October 6th, 2025 03:09 PM

I'm grateful for your kind words, Brandon. It's rewarding to know that both of your experiences with me were positive and smooth. Ensuring clarity and responsiveness throughout the process is important to me, and I'm glad it made a difference...

Lynne continues to provide excellent service. We have had the pleasure of working with Lynne on multiple transactions (purchase and refinance) and as always excellent communication, clear expectations and fast approvals. Wouldn’t want to work...

Reply from Owner

October 2nd, 2025 02:59 PM

Abbe & Christina, thank you both along with your crew of 4 legged babies we have big mushy hearts for - so much! I’ve loved getting to help you through each step - from purchase to refinance - and I’m so grateful for the trust you’ve placed...

Lynne has helped us through multiple transactions as well as our family members we've referred to her. Every time she goes above and beyond to ensure clear communication, fast turnaround, and exceeds expectations. As someone who has worked...

Reply from Lynne Kearis, Ruoff Mortgage

October 2nd, 2025 03:01 PM

Christina and Abbe, thank you both along with your crew of 4 legged babies we have big mushy hearts for - so much! I’ve loved getting to help you through each step - from purchase to refinance - and I’m so grateful for the trust you’ve placed...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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