Northeast Ohio, Fort Wayne, IN

Fort Wayne, IN

4.93

(3,858)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.93

(3,858)

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Was an excellent help, incredibly informative with fast responses and consideration. Highly recommend

Reply from Owner

September 10th, 2026 04:00 PM

Justin, thank you for your positive feedback. I'm happy to know that my fast responses and informative assistance were helpful for you. Your recommendation is truly appreciated.

Josh was a fantastic partner during this process! He was a great communicator, easy to work with and there every step of the way whenever we had a question no matter what time it was. He made us he feel comfortable in confident in the type...

Reply from Josh Pick, Ruoff Mortgage

August 31st, 2026 01:31 AM

Thanks Kate, and again, congratulations to you and Gary! We're looking forward to seeing your new home!

Clear, concise communication from Mike . Also, was a clerical error from the previous title company that Mike handled without much work on my end The loan butler made it so easy as well .

Reply from Michael Shannon

September 7th, 2026 03:08 PM

I'm happy to hear that you appreciated the clear communication, Carrie. I'm glad I could assist with the clerical error and make the process easy for you. Thank you for sharing your experience!

Quick responses, excellent at explaining the processes and next steps, considerate and exceptional all around

Reply from Rodney Reynolds

September 7th, 2026 05:52 PM

John, I appreciate your kind feedback. I'm glad to hear that the quick responses and clear explanations made your experience a positive one. If you have any more questions or need assistance in the future, please feel free to reach out.

Excellent communication with the

Working with Christi to finance my property was such a great experience. She’s quick, clear, and makes the entire loan process easy to understand from start to finish.

Christi Nichols, Ruoff Mortgage has received a review with 5 star rating from Jessica W

Christi was amazing to work with. Her customer service, friendliness, and knowledge made me decide to go with Ruoff. I'm so glad Marilyn Latine referred me. Christi responded so fast to any question or concern I had. She went over the numbers...

I changed lenders mid process, so I have a unique opportunity to make a direct comparison of services. Josh not only delivered better than promised, he did it in a third of the time while correcting clerical errors and cleaning up issues left...

Reply from Josh Pick, Ruoff Mortgage

August 25th, 2026 05:55 PM

That you so much, Angela! I'm really glad things worked out the way they did. I know you were frustrated with the other lender but glad we could get it done quickly but even better that you were able to get the lower interest rate! Congratulations...

Dan is always working for you. He is knowledgeable and steadfast during the loan process. He goes above & beyond to provide the best service for your home loan needs. He was our partner from day one, answering questions and helping us navigate...

Reply from Owner

September 7th, 2026 07:27 PM

Marla, I'm grateful for your recommendation and kind words. It's good to hear that my knowledge and dedication were helpful during your home loan process. I'm happy to have been a partner in navigating your home purchase.

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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