

Northeast Ohio, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Dwayne's communication throughout the whole process was excellent! He answered all of my quotations and kept me informed at all times.
Reply from Dwayne Reynolds
September 14th, 2024 01:38 AM
I'm truly grateful for your kind words, Stephanie. It was my pleasure to assist you throughout the mortgage process. Your positive feedback motivates me to continue providing top-notch service to clients. I'm glad I could provide clarity and...
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Del and Jim made the whole process a lot simpler. We made it challenging by not using a realtor so we relied on them regularly and probably more than most. Thank you!
Ruoff Mortgage - Lorain has received a review with 5 star rating from Jovanka L
Reply from Owner
September 2nd, 2024 09:06 PM
Hi, Jovanka. Thank you for taking the time to rate us!
Sarah fought hard for us the whole process and made sure to be in contact with us at all times. She took our feelings into consideration and made sure to listen to us when we felt things were less than ideal.
Reply from Sarah Cole, Ruoff Mortgage
September 16th, 2024 02:24 PM
I'm so grateful for your kind words, Sydney. It was truly a pleasure to assist you through the mortgage process and I tried my best to ensure your feelings were heard at all times. It was important to me that you felt comfortable, even when...
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Communication was phenomenal!
Reply from Sarah Cole, Ruoff Mortgage
September 16th, 2024 02:26 PM
I'm thrilled to hear that you were pleased with the communication during our interactions, Logan. A big part of my job at Ruoff Mortgage is ensuring every one of my customers feel heard and informed. Receiving your 5-star rating has assured...
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So very grateful to have had the opportunity to work with Luella. Everything worked out as promised and the communication was always fast, honest, and easy to understand. Thank you so much!!!!
Reply from Luella Hughes, Ruoff Mortgage
October 1st, 2024 01:33 AM
Thank you so much, Ari!! I am so happy I was able to be a part of this new adventure! Make lots of memories!!
Michael Shannon is awesome!
Reply from Michael Shannon, Ruoff Mortgage
September 12th, 2024 02:03 PM
That's the kind of review I like to see, Thanks for trusting me to assist you on another purchase.
Josh was incredible to work with as he kept us up to date every step of the way. He even caught an error by the title company. I would recommend Josh to all my friends and family.
Reply from Josh Pick - NMLS 134546
August 30th, 2024 01:01 AM
Appreciate you taking the time to complete the survey! Congratulations on your new home!
Rodney was responsive and helpful throughout the whole process.
The communication was excellent, the experience was smooth and the entire team was friendly and down to earth. There were no mistaken in how much my payments would be nor my interest rate. Their ability to get the job done in a timely manner...
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2021–2030 of 3881
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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