

Northeast Ohio, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Rodney's insight into the loan process, patience in explaining my options, fast response times, and willingness to help even in early hours, late hours, and weekends, really made the experience one I'll never forget! I wish more people shared...
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Reply from Rodney Reynolds
September 18th, 2024 08:32 PM
Hi Antonio, thank you so much for your kind words and 5-star review! I'm thrilled to hear you had a positive experience with the loan process. It's always my priority to ensure my clients understand their options and feel cared for, even if...
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Josh was great to work with. Always pleasant to talk to and super helpful. Made the whole process extremely easy!
Reply from Josh Pick - NMLS 134546
September 9th, 2024 12:43 PM
Congratulations Blake! Thank you also for taking the time to complete the survey for me...it's much appreciated!
Everything started great; I was told all the right things to lock me in. As we got closer to closing, communication started to lack. My insurance agent, realtor, title company, and I were all left in the dark as to what was really going on....
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Fast, reliable, and communicative. Would highly recommend!!
Lori was fabulous to work with. I appreciated her meticulous work on closing my loan.
Reply from Lori Fetter
September 17th, 2024 06:47 PM
I appreciate your kind words, Amanda! It was truly a pleasure working with you to close your loan. Your satisfaction is my highest priority, and I'm delighted to hear that you appreciated my meticulous approach. I strive to make each transaction...
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Mike was absolutely fantastic. Very knowledgeable and quick to respond. I always felt like I was in the loop with what was going on. He also worked very well with my Realtor.
Mike was absolutely fantastic. Very knowledgeable and quick to respond. I always felt like I was in the loop with what was going on. He also worked very well with my Realtor.
Reply from Owner
September 13th, 2024 02:36 PM
Thank you Lisa
Mike was awesome! He was very knowledgeable, patient and responsive. He answered every question I had. He always kept me informed with what was happening and what the next steps were.
Reply from Michael Shannon, Ruoff Mortgage
September 12th, 2024 02:01 PM
Thank you Lisa. I appreciate you giving me the chance to help you out. I hope you enjoy your new home!
Wonderful People, Great Service! Sarah Cole is absolutely Fantastic at what she does and Incredibly Helpful!
Reply from Owner
September 6th, 2024 02:31 PM
We're so happy to hear Sarah made your day! Thanks for taking the time to share your positive experience. It's always great to know we're making a difference.
Dwayne's communication throughout the whole process was excellent! He answered all of my questions and kept me informed at all times.
2011–2020 of 3881
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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