MI, Grand Rapids
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Business Hours
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
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Thank you for all your help
Reply from Ed Napieralski
April 6th, 2026 04:52 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Jim made the proc extremely clear and easy. Any questions we had were answered quickly and he was very informative. It was a great refinance experience.
Reply from Jim Koops
April 6th, 2026 01:36 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Jim made the refinance process extremely easy and was very informative . Any questions that came up he answered quickly and professionally. I would highly recommend working with him .
Reply from Jim Koops
April 6th, 2026 12:29 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
It was easy
Reply from Ian McLellan
April 6th, 2026 12:34 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
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Northpointe Bank - Grand Rapids
Worked with Jon from northpointe Bank on my refinance loan he did a great job getting thing done and was respectful and caring though the whole process
great service
Reply from Brett Foster - Northpointe Bank
March 27th, 2026 03:19 PM
It's wonderful to know you received great service, Matthew. I appreciate you taking the time to share your experience. If there's anything else you need in the future, feel free to reach out. Thank you for choosing Northpointe Bank for your...
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Everything went great except a bit slow response time in conversation.
Reply from Ian McLellan
April 3rd, 2026 01:39 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Tim could use some coaching oin how to treat your customers. I requested to be included in conversations on the amount to be funded by the loan and what would be required as cash to close. I requested multiple times and was not consulted prior...
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Reply from Timothy Tusing - Northpointe Bank
March 27th, 2026 01:13 PM
Thank you for sharing your feedback with us, it truly helps us improve. I'm sorry to hear that we didn’t fully meet your expectations with the solutions we provided. Thank you for the opportunity to assist with your home lending needs.
East to work with - keep you up to date.
Everything went great, no problems.
Reply from Jim Koops
April 2nd, 2026 08:31 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
781–790 of 5029
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender