MI, Grand Rapids
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Business Hours
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
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Maria Labie - Northpointe Bank
excellent communication, always got a text back or email reply no matter the time or day of week. Had great response times and answered any questions i had in a timely manner, supper friendly and treated me like family.
Reply from Maria Labie - Northpointe Bank
March 26th, 2026 05:19 PM
Honor and assisted to support you, you are measured diligent and could have chosen any bank and so grateful you chose us. I met you as a customer you are stuck with me as your friend.
There is no ceiling on your watch : ) Maria Labie
Jason and team, thank you for such a wonderful and smooth closing process. Working with you and your entire team was effortless, as we remained fully informed throughout the entire process. Our closing could not have been smoother, and we greatly...
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Reply from Jason Smith
April 2nd, 2026 02:33 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
I would like to share some feedback regarding my experience working with Brett. He is a highly trustworthy and genuine individual, and I truly value his honesty and dedication. These qualities are the primary reasons I feel confident in choosing...
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Reply from Brett Foster - Northpointe Bank
March 26th, 2026 02:29 PM
Thank you for sharing your thoughts, Sanchit. I truly appreciate your kind words about my honesty and dedication. Your suggestion about communication style is valued, and I will keep it in mind to enhance future interactions. Constructive feedback...
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It was great working with Ian,.
Reply from Ian McLellan
April 2nd, 2026 01:38 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Very thorough and easy to work with
Reply from Jim Koops
April 2nd, 2026 12:57 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Working with Ian is so easy and simple. He provides all the info you need and none of the fluff you don't need. Thank you!
Reply from Ian McLellan
April 2nd, 2026 12:34 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Ryan did an amazing job. Give the man a raise. I was fairly annoying asking questions but he answered every single one and handled a curveball from the seller well.
Reply from Ryan Bird
April 2nd, 2026 12:29 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Ryan is an amazing loan office, he has helped me multiple times with refinance earlier too. Best part going with Northpointe bank is competitive rates, eqsy loan process.
Reply from Ryan Bird
April 2nd, 2026 12:25 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
I had been working on refinancing my house and put a request on Credit Karma. Ian McLellan From Northpoite Bank reached out to me and discussed my options. I had been talking to other lenders prior to meeting him but he won my interest. I can’t...
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The were great and very helpful. just felt that maybe the helpfulness dropped once under contract. Ryan was great but had some confusing emails from his team that were had to get answered or clarification.
Reply from Ryan Bird
April 2nd, 2026 02:05 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
791–800 of 5029
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender