MI, Grand Rapids
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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8 AM to 6:30 PM
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closed
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closed
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Reviews from Web
Very easy process, really appreciated Ed walking us through the options and steps personally and being available for questions.
Reply from Ed Napieralski
October 19th, 2026 01:51 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Too much of the process was done via email. I never met a person face to face once. Even when I scheduled a meeting at the bank, Matt did not show up as he thought I meant a Zoom call. The entire process was littered with mistakes and miscommunications....
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Reply from Matt Howard - Northpointe Bank
October 14th, 2026 08:32 PM
Thank you for taking the time to share your feedback. We understand that the home lending process can sometimes be stressful, especially when unexpected information comes to light along the way. We recognize how frustrating that can be and...
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Mason and the team are very reliable, quick, and available with any questions. Process is always smooth and a great experience. I would always recomend them to all my friends, family, and clients.
Reply from Mason Maurer
October 19th, 2026 02:38 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Ryan Gummere - Northpointe Bank has received a review with 5 star rating from Brenda T
James was easy to work with and quick to answer any questions I had throughout the process
Reply from Owner
October 9th, 2026 08:28 PM
Thank you Mitch, it was a pleasure working with you! Congratulations again on your new investment property!
James and his team were on top of everything. kept me updated and informed all the way the process
Reply from James Mahieu - Northpointe Bank
October 9th, 2026 08:30 PM
I'm glad to hear that you felt well-informed throughout the process, Jeffery. My team and I strive to keep our clients updated every step of the way. Congratulations again!
Thank you
Reply from Ryan Bird
October 16th, 2026 07:08 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
for
Jim Van Law - Northpointe Bank
Jim is a great guy and the product you have is a good product. Everyone is pleasant to work with but this loan started out with the team pushing through an old application which delayed the process considerably. Once the appraiser came out,...
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Overall easy to work with and great customer service .
Reply from Ryan Bird
October 16th, 2026 02:24 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
My wife and I went with Northpointe for our home purchase, and it was one of the most frustrating experiences we've had.We were told repeatedly, in writing, that we were on track to be approved.Our closing date was pushed back 4–5 times with...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender