MI, Grand Rapids
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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As always, Mason was straight with us from the first conversation on this investment about what was a realistic timeline and then his team went out and beat it.Midway through underwriting, the structure of our loan had to change. That's usually...
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Great!
Matt was fantastic. I needed a quick close and he was able to get everthing done in expeditiously. Answered every call first ring and responded to every email within minutes. Highly recommend.
for
Jim Van Law - Northpointe Bank
Very straightforward. Was approved very quickly. We were able to close in record time as well.
Reply from Jim Van Law
October 22nd, 2026 12:54 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Jim was great to work with from the start and made the whole process very easy for us. 10/10
Reply from Jim Koops
October 21st, 2026 12:24 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
The interest rate was not locked, and that cost me $6000. The paperwork was invasive, and probably a risk of identity theft. It was not clear that I would be dealing with several northpointe employees, plus a title company. It was difficult...
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Reply from Brett Foster - Northpointe Bank
October 13th, 2026 07:30 PM
Thank you for sharing your feedback. We understand that the mortgage process can involve providing a lot of personal and financial information, and we take the responsibility of protecting that information seriously. These requirements are...
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We are very thankful you for. All your work and ultimately getting us approved of a loan and closing on our house. Unfortunately there were big mistakes made that almost lost us the house entirely. We also weren't made aware that you weren't...
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Reply from Mason Maurer - Northpointe Bank
October 13th, 2026 07:54 PM
I appreciate you sharing your feedback with us, it truly helps us improve. I'm genuinely sorry to hear that we didn’t fully meet your expectations with the solutions we provided. Thank you for the opportunity to assist with your home lending...
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Northpointe was able to provide the best interest rate for our loan which is why we ultimately chose them. However, Jim told us on initial conversation that he offered Homes for Heroes discount as well as told us we qualified for additional...
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Reply from Jim Koops - Northpointe Bank
October 14th, 2026 07:13 PM
I appreciate you sharing your feedback with us, it truly helps us improve. I'm genuinely sorry to hear that we didn’t fully meet your expectations. Thank you for the opportunity to assist with your home lending needs.
Mason is the Best Loan officer anywhere. No ifs ands or buts. You would be silly to not use him for every single transaction you have!
Reply from Mason Maurer
October 20th, 2026 01:07 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Ryan Gummere - Northpointe Bank has received a review with 5 star rating from Cody Z
21–30 of 5022
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender