First Federal Bank - Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Communication and seemingly calm demeanor helped put me ar at ease
Reply from Patrick Boyle
September 12th, 2026 12:28 AM
I'm glad that my communication style and calm demeanor made you feel at ease, Mimi. It's important to me that clients feel comfortable and confident throughout the process. If there's anything more I can assist you with, just let me know.
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very helpful and very knowledgeable and walked you through everything
Reply from Brooke Phun
September 12th, 2026 12:26 AM
It's great to know that my assistance and knowledge were helpful to you, Robert, and that you felt well-guided through the process. If you have any more questions in the future or need further help, please feel free to reach out. Thank you...
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Matt and the team gave me great rates, processed my loan at light speed, and immediately answered all my questions even when sent after business hours.
Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm pleased to hear that you were satisfied with the rates and speed of your loan processing, Nicholes. Providing prompt responses and addressing your inquiries promptly, even after business hours, is something I aim to do for all my clients....
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Clear and fast communication
Reply from Robb Walter
September 12th, 2026 12:25 AM
It's great to hear that you appreciated the clarity and speed of our communication, Regina. If there's anything more you need or further assistance I can provide, feel free to contact me.
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Excellent communication, information, advice and extremely pleasant to work with.
Reply from Wes McDonald
September 12th, 2026 12:28 AM
I'm glad to hear that you found the communication and advice helpful, Jeffrey. It's always my goal to create a positive experience for those I work with. If there's anything else you need assistance with or if you have any further questions,...
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Tadd kept in contact with me for the last year. I really appreciated that!
Reply from Tadd Howard
September 12th, 2026 12:26 AM
I'm glad to hear that my ongoing communication has been valuable to you, Stephen. Staying connected is important to ensure everything is progressing smoothly. If there's anything else you need or discuss, please feel free to reach out.
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Brooke is just the best. She is incredibly smart and knowledgeable about the process. She made everything really easy to understand and made sure I was kept in the loop about everything happening. This is my second loan with her because she...
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Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you Eva for allowing me to help you again on this process. I appreciate the kind words as well as the time to be able to help you and Jeff on this process. Let me know if you guys ever need anything down the road.
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Wes was immensely helpful throughout the entire process. His experience and knowledge were huge assets to us as we navigated the purchase of a new home. From pre-approval to closing, Wes was always available to answer our questions and kept...
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Reply from Wes McDonald
September 12th, 2026 12:28 AM
Thank you for your kind words, Lauren. I'm pleased to hear that my experience and knowledge were beneficial as you navigated the home buying process. It's important to me to be available and keep my clients informed every step of the way. If...
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Working with Brooke Phun for mortgage loan is wonderful experience, she is very responsive and gives great client service, i really appreciate all the help she provided
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you so much for these kind words Anand. We still have one more purchase for you to go.
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Vic, one again, is the man.
Reply from Vic DeSantis
September 12th, 2026 12:24 AM
Tanner, it's great to know that your experience was positive. Your feedback is valuable, and if there's ever anything more I can do for you, don't hesitate to let me know.
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.