First Federal Bank - Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Sat
closed
Sun
closed
Mon
9 AM to 5 PM
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Reviews from Web
Mike was truly a pleasure to work with and really took the time to help us understand the whole loan and home buying process. Fast replies and great service!
Reply from Owner
February 3rd, 2026 12:00 AM
Congrats on the new house Sara! It was a pleasure working with you and your family! - Mike Saunders
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Jon Barrett was outstanding to work with throughout our home-buying process. He responded promptly to calls, texts, and emails, and always had clear, straightforward answers when questions came up. The entire process went so smoothly that there...
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Reply from Jon Barrett
September 12th, 2026 12:27 AM
Michael, I'm glad to hear that the home-buying process felt smooth and worry-free. It was a pleasure working with you, and I'm happy to know that my familiarity with VA loans could make things easier for you. Thank you for recommending my services....
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The process went smoothly and communciation was great
Reply from Farrell Bowden #459148
September 12th, 2026 12:17 AM
It's great to hear that everything progressed smoothly and communication met your expectations, Jennifer. If any questions arise or you need further assistance, feel free to get in touch.
Patrick stayed on top of our business transactions. He kept in contact daily. great communication!
Reply from Patrick Boyle
September 12th, 2026 12:28 AM
It's great to hear that my communication and attention to your transactions met your expectations, Katherine. Keeping in touch and ensuring everything runs smoothly is a priority for me. If there's anything further you need assistance with,...
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Ms. Phun is very proffesionsl, straight to the point and most pleasant with which to work. She was always quick to respond to any questions. Brooke always followed up on tasks that needed completion even after normal business day hours. Brooke...
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Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you Scot. I am glad we got this done for you. Let me know if you ever need anything down the road.
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I loved that Mike gave me information, but did not harrass me. I am a tech person and do everything online. Unfortunately, that seems to mean to some call me every 15 minutes or blast me with emails which I find unprofessional. I appreciated...
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Reply from Mike Warsop
September 12th, 2026 12:21 AM
It's great to know that my approach worked well for you, Ann. I understand the importance of respecting your communication preferences, and I'm pleased that this made the process comfortable for you. If you ever have more questions or need...
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Shana is amazing. Incredibly quick responses, amazingly thorough and helpful responses, and follows through on what she promises. No b*******, just the real deal.
Reply from Shana Sowles
September 12th, 2026 12:18 AM
Thank you for the review, Jennifer .... I truly appreciate your honest feedback and glad that I could exceed your expectations! Look forward to helping you with the next home!
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when I was questioning rates and credit scores, Robb took time to explain everything with the tables. Robb was very professional. We had other lenders calling us where that was not the case .
Reply from Robb Walter
September 12th, 2026 12:25 AM
I'm grateful that you found our discussion on rates and credit scores helpful, Eric. Taking the time to provide clear explanations is something I prioritize, and I'm glad it made a difference for you. If you ever have more questions or need...
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Ryan was amazing. He is extremely knowledgeable and advises to the best of the clients interest. Highly recommended.
Reply from Ryan West
September 12th, 2026 12:18 AM
Somya, thank you for your kind words. I'm glad to know that my advice and knowledge were helpful to you. If you ever need anything else or have more questions, don't hesitate to reach out.
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Jeff made it great. I was overwhelmed by calls from other lenders, some I listened to and others I didn't. For the most part they were unprofessional and very pushy. Having been in real estate for 25 years , I know about customer service and...
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Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Thank you for sharing your experience, Theodore. I understand how overwhelming it can be to deal with numerous calls from lenders. It's important to me to provide a professional and straightforward service. Your background in real estate makes...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.