

First Federal Bank - Overland Park, KS
Overland Park, KS

First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Efficient document collection, attractive interest rate, friendly and clear communication.
Reply from Matt Hering
September 12th, 2026 12:26 AM
Thanks for sharing your thoughts, Kelly. I'm glad to hear that the document collection process was efficient and that you were satisfied with the interest rate and communication. Should you have any additional questions or need further assistance,...
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He was helping while he was out office to ensure everything went smoothly in a very short amount of time.
Reply from Tadd Howard
September 12th, 2026 12:26 AM
I'm glad I could assist you even while out of the office, Omotayo. Ensuring everything goes smoothly, especially within tight time frames, is a priority for me. If there's anything else you need, please don't hesitate to reach out.
Mike, communicated well, process was easy and loan was the best
Reply from Mike Warsop
September 12th, 2026 12:21 AM
Thanks for your wonderful feedback, Joseph. I'm pleased to know that the communication was effective and the process went smoothly. It's great that you felt the loan was the most competitive. If there’s anything else I can assist you with,...
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Mike was on top of everything needed and always keeping us in the loop with latest changes and updates
Reply from Mike Coughlin
September 12th, 2026 12:16 AM
Keeping you informed throughout the process was important, and I'm glad to hear that it made a difference for you, Monika. Staying on top of everything and ensuring clear communication are key priorities for me. If you have any further questions...
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Communication
Reply from Shana Sowles
September 12th, 2026 12:18 AM
Thank you for your 5-star rating, Veronica. I appreciate your acknowledgment of our communication, and I'm delighted to hear it made a difference. If there's ever anything else I can assist you with, please feel free to reach out.
I found First Federal and Mike through NerdWallet because they had the lowest rate available along with great reviews. My realtor was skeptical about working with a lender found online, sharing disaster stories about things falling through...
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From start to finish Crystal was courteou, professional, and very helpful. Overall great experience!
Reply from Crystal Fitzpatrick
September 12th, 2026 12:16 AM
I'm glad to hear that your experience was so positive, Henry. It was a pleasure assisting you, and I'm grateful for your kind remarks about my service. If you ever have any more questions or need further assistance, I'm here to help.
Shana was easy to work with . Made the process simple and stressfree
Reply from Shana Sowles
September 12th, 2026 12:18 AM
I appreciate your feedback, Steven. It's reassuring to know that I could make the process straightforward and stress-free for you. Simplifying things is always a priority for me, and I'm glad it made working together easier. Thank you for sharing...
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The reason I gave OK is because she answered 2 of my questions and everything else was done by the other company. I thought this would be an 'in house' loan, not a third party.
Reply from Michael Zerr
February 3rd, 2026 07:00 PM
We appreciate you sharing your thoughts with us, Marianne. Understanding your expectations around the loan process is important, and it seems there may have been a misunderstanding regarding the involvement of third parties. We aim to provide...
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Professional and kind.
Reply from Jon Barrett
September 12th, 2026 12:27 AM
Marcelle, I appreciate your feedback. It's important to me to offer both professionalism and kindness in every interaction. If there's anything further I can do or assist with, feel free to contact me.
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.