Central Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(11,304)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.94

(11,304)

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5 Star

98%

4 Star

3 Star

2 Star

1 Star

was excellent if I needed help with anything they were always available. I'm willing to help pleasant to work with.

Reply from Brian Huff

January 31st, 2026 04:47 PM

Robin, I'm pleased to know that you found the experience excellent and appreciated the availability when you needed assistance. Your feedback on the pleasant experience is greatly valued. If there's anything more I can do for you in the future,...

ruoff mortgage company is a trusted mortgage company helpful, professional, and easy to work with. They offer a variety of loan options and guide customers through the home-buying process with clear communication and support. Their team focuses...

Reply from Laura Roberts, Ruoff Mortgage

January 23rd, 2026 04:38 PM

Thank you Sophie for your great review! It does really mean a lot to me! If I can assist with anything in future, please don't hesitate to reach out. I wish you many happy memories in your new home. - Laura

Grateful to work with Sydney Ott. She goes above and beyond to support the team and clients, which makes all the difference in a transaction.

Reply from Owner

January 22nd, 2026 04:59 PM

Thank you so much, I really appreciate your kind words. It was great working with you!

Laura Roberts is fantastic at what she does, with timely updates, great communication, and such a collaborative spirit. Always glad when she's on a file.

Reply from Owner

January 23rd, 2026 04:39 PM

Elisa, I appreciate your kind words and recognition. It's very important to me to keep open communication and provide timely updates. I'm glad to have had the opportunity to work with you and look forward to any future collaborations. If there's...

Excellent service as always

Reply from Jennifer Reynolds

February 2nd, 2026 05:15 PM

Your continued trust means a lot, Kelly. I'm glad to hear that you consistently experience excellent service. If there's ever anything else you need assistance with, please don't hesitate to let me know.

Thorough work and communication! I would recommend him to anyone seeking mortgage options.

Reply from Owner

February 2nd, 2026 08:16 PM

Joshua, I'm glad to know that you appreciated my thoroughness and communication. It's important to me that clients feel well-informed when exploring mortgage options. Your recommendation is genuinely appreciated. If there's anything more I...

Justin did a great job explaining everything throughout the entire process.

Reply from Justin Phillips, Ruoff Mortgage

January 20th, 2026 09:25 PM

Thanks Josh! It was a pleasure assisting you with your mortgage. Looking forward to hearing from you in the future.

Andy Thorpe was very responsive and helpful through the entirety of the loan process. If I had a question, I would have an answer within the hour. I will be reccomending him to all friends and family needing a mortgage!

Reply from Andy Thorpe, Ruoff Mortgage

January 21st, 2026 10:28 PM

Thank you Jesse!! It is always great to help people, but even more so when they come back and purchase with you a second time! Having a mortgage lender that is attentive and responsive is key to a smooth transaction and I am glad I met those...

Lindsey always responding appropriately to emails/texts. She made me feel at ease with each process and also explained thigns in great detail.

Reply from Lindsey DeWitt

January 30th, 2026 06:26 PM

I'm pleased that you felt at ease throughout the process, Sarah. It's important to me to provide clear explanations and timely responses. If there's anything further you need or any questions that come up, please don't hesitate to contact me....

Amy Robbins, Ruoff Mortgage has received a review with 5 star rating from Gorden G

Reply from Owner

January 28th, 2026 01:14 AM

Thank you for the perfect 5 star rating, Gorden. If you have any questions in the future, feel free to reach out. Amy

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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