Top 5%
Jennifer Reynolds, Ruoff Mortgage
VP Branch Manager and Senior Loan Officer
Additional Licenses: NMLS# 505418.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s...... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Jennifer was really helpful in helping me understand all the paperwork and helping me do the online signature
Jennifer Reynolds, Ruoff Mortgage has received a review with 5 star rating from Courtney C
Reply from Owner
June 30th, 2026 12:06 AM
Courtney, thank you for the excellent rating! Good luck on your next journey!
Jennifer is wonderful! She was always available for any questions and kept us in the loop throughout the entire process. We moved out of state and our title company said they wished all the local loan officers were like her because she was...
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Reply from Jennifer Reynolds, Ruoff Mortgage
June 30th, 2026 12:08 AM
Courtney, I'm grateful for your kind words and pleased to know that I could assist you and your family throughout your move. It's wonderful to hear that even the title company appreciated our work together. Enjoy your new home and the area!
There is no one better! Helpful, always available to chat, and kept constant communication! She's an amazing loan officer and friendly person! Everyone should use Jennifer!
Reply from Jennifer Reynolds, Ruoff Mortgage
June 30th, 2026 12:09 AM
Adam, I appreciate your kind comments. Always a joy catching up and working together. Enjoy your new home.
Jennifer was greatThings went smoothly throuh the whole process.She was excellent and very knownledgeable.she deserve a star 5 plus
Reply from Jennifer Reynolds, Ruoff Mortgage
June 30th, 2026 12:09 AM
It was very nice getting to know you Howard. I wish you the best in your new home!
Quick response to all questions and very
Reply from Jennifer Reynolds, Ruoff Mortgage
June 29th, 2026 04:59 PM
John, I appreciate your feedback and I'm pleased to hear that you found my responses quick. It's great to know I could assist with your questions. Thank you for choosing Ruoff Mortgage!
Jennifer Reynolds, Ruoff Mortgage has received a review with 5 star rating from Kylie L
Reply from Owner
June 25th, 2026 01:11 PM
Kylie, thank you for the 5-star rating! I'm pleased to know you had a great experience with Ruoff Mortgage.
Everything was made very easy to understand! Jennifer was extremely helpful and made our experience very smooth!
Reply from Jennifer Reynolds
June 24th, 2026 03:45 PM
Kylie, I'm happy to hear that you found everything easy to understand. I'm grateful for your kind words and glad I could help make your experience smooth. Thank you for choosing Ruoff Mortgage!
Jennifer helped make this a very positive experience and keep us informed and updated throughout. She even helped me resolve an old issue I didn't realize I had. She explained everything as we went along and answered our emails and calls promptly....
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Reply from Jennifer Reynolds
June 18th, 2026 03:18 PM
Lauri, I'm grateful for your kind words and glad to know that I could provide a positive experience for you. It was my pleasure to help resolve any issues and keep you informed throughout the process. Thank you for trusting Ruoff Mortgage!
Jennifer was great to work with, responsive, and friendly. We really enjoyed working with her
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About
Additional Licenses: NMLS# 505418.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Construction Loan
Cash-Out Refinances
Specialities
FHA
IHCDA
VA
Conventional
First Time HomeBuyers
Renovation loans
Construction Lending
Investment Properties
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Search Rank ScoreLearn More →
708
/850
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Memberships
- NMLS Member
- MIBOR Affiliate
- Indiana Mortgage Bankers Association
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 505418
- FL - LO54448
- IL - 031.0059046
Gallery
Awards
Hobbies
- Reading
- Cycle class
- Travel to sunny areas
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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