Top 5%
Jennifer Reynolds, Ruoff Mortgage
VP Branch Manager and Senior Loan Officer
Additional Licenses: NMLS# 505418.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s...... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Jennifer helped make this a very positive experience and keep us informed and updated throughout. She even helped me resolve an old issue I didn't realize I had. She explained everything as we went along and answered our emails and calls promptly....
read more
Jennifer was great to work with, responsive, and friendly. We really enjoyed working with her
Excellent!
Reply from Jennifer Reynolds
June 9th, 2026 05:01 PM
Kody, I'm pleased to hear that you found the experience excellent. Thank you for choosing Ruoff Mortgage!
Super easy and walked me through everything I needed to do
Reply from Jennifer Reynolds
June 8th, 2026 03:22 PM
Matthew, I'm happy to hear that I could make the process easy for you and guide you through everything you needed to do. Thank you for choosing Ruoff Mortgage!
Quick closing and great communication!
Reply from Jennifer Reynolds
June 8th, 2026 07:13 PM
Michelle, I appreciate your feedback about the quick closing and great communication. Thank you for choosing Ruoff Mortgage!
Excellent Service!!
Reply from Owner
June 4th, 2026 08:05 PM
I'm grateful for your kind words about the service, M_M. Thank you for choosing Ruoff Mortgage!
Excellent!!
Reply from Jennifer Reynolds
June 3rd, 2026 05:33 PM
Octavio, I'm pleased to know you had an excellent experience. Thank you for choosing Ruoff Mortgage!
Jennifer was amazing. She offered us options that other agencies did not, and one of those options was perfect for our situation. She also corresponded with our home insurance agent on our behalf to move the process along. The plan she came...
read more
Reply from Jennifer Reynolds
June 3rd, 2026 01:11 PM
Perry, I'm glad to hear that I could offer you options that suited your situation perfectly and assist with coordinating with your home insurance agent. It's important to me to streamline the process and take care of the necessary details for...
read more
Th whole process was made smooth and easy by Jennifer
Reply from Jennifer Reynolds
May 29th, 2026 07:36 PM
Martin, I'm glad to hear that I could make the process smooth and easy for you. Thank you for your kind words and for choosing Ruoff Mortgage.
Yes, if I had questions, she was always there to answer my questions and she always returned my phone calls and she always made things right if I didn’t understand it she’s explained it to me. She’s a very responsible person and she is a very...
read more
Reply from Owner
May 8th, 2026 11:00 AM
David, I appreciate your kind words and recognition of my efforts. I'm glad I could be here to assist you and clarify any questions you had. Enjoy your new home. Thank you for taking the time to share your feedback.
10 of 192
About
Additional Licenses: NMLS# 505418.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Construction Loan
Cash-Out Refinances
Specialities
FHA
IHCDA
VA
Conventional
First Time HomeBuyers
Renovation loans
Construction Lending
Investment Properties
View All
Search Rank ScoreLearn More →
688
/850
Search Rank Score
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Memberships
- NMLS Member
- MIBOR Affiliate
- Indiana Mortgage Bankers Association
View All
Addresses and Serving Areas
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 505418
- FL - LO54448
- IL - 031.0059046
Gallery
Awards
Hobbies
- Reading
- Cycle class
- Travel to sunny areas
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us