Central Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Everyone was very helpful throughout the whole process of closing on are first home and we were kept informed the whole time so we never felt as if we were missing something important
I have worked with Ryan on several occasions. He is very knowledgeable and quick to respond and answer any questions. I had no worries I would be well taken care of.
Beth was amazing, I was really nervous going into this process that we would be confused or would be taken advantage of but beth was very communicative and made the entire experience very stress free for us
Attention to detail
just wanna take a minute and just say thank you to Amy Robbins to make everything easier for me thank you
Kayla was so helpful in every step of the way from getting our credit up and doing all she could to help make this dream of ours possible and i honestly am so blesssd to have someone like kayla to help us! She is the best!
read more
Reply from Kayla Hudson, Ruoff Mortgage
August 25th, 2026 05:55 PM
Thank you for your kind words, Charles! I'm truly happy to have been able to assist you in making your dream a reality. It's wonderful to hear that you felt supported throughout the process.
Brandon was excellent to work with but the pushing back of closing date 2 times was a bit frustrating
Reply from Brandon Behny
August 25th, 2026 03:24 PM
Thank you, Rebecca, for your feedback. I'm pleased to hear you found working with me excellent, though I understand the frustration with the closing date changes. Please feel free to reach out to me directly if you'd like to discuss this further....
read more
Thank you
Reply from Scott Miller, Ruoff Mortgage
August 25th, 2026 03:14 PM
Katrondra, thank YOU! ❤️Your review truly means a lot to me, but honestly, being able to help you, Thomas, and Desire get to this point means even more. I’m so grateful you trusted me through the entire journey.I’ll never forget this one. 🏡❤️🔑...
read more
The communication was great . Very helpful .
Reply from Laura Mullen, Ruoff Mortgage
August 25th, 2026 05:02 PM
I'm glad to hear that you found the communication helpful, Travis. It's great to know that my efforts made a positive impact. If you ever need further assistance, feel free to reach out.
My loan officer was great
10 of 11323
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us