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Sydney Ott, Ruoff Mortgage - Sydney Ott | NMLS 2625758 in Indianapolis, IN

Sydney Ott, Ruoff Mortgage

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Sydney Ott | NMLS 2625758

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As one of the top mortgage lenders in Indiana, I help homebuyers across Indianapolis and nearby communities feel confident and prepared when purchasing or refinancing a home. From vibrant areas like Broad Ripple and Fountain Square to famil...... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 6 PM
Thu
8 AM to 6 PM
Fri
8 AM to 6 PM
Overall Ratings
4.92
(15)
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Reviews from Web
  • 5.0
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    Elisa C
    Posted on January 21st, 2026 02:21 AM
    Grateful to work with Sydney Ott. She goes above and beyond to support the team and clients, which makes all the difference in a transaction.
    Reply from Owner
    January 22nd, 2026 04:59 PM
    Thank you so much, I really appreciate your kind words. It was great working with you!
  • 5.0
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    Andrew B
    Posted on January 18th, 2026 06:59 PM
    This was our first time buying a home so naturally we were a little anxious about the process. Sydney was extraordinarily helpful from start to finish! She took the time to walk through every step of the process with us, and made sure we were...
    read more
    Reply from Owner
    January 22nd, 2026 05:01 PM
    Thank you so much for the kind words. I’m so glad I could help make your first home buying experience feel clear and comfortable, and I truly appreciate the trust you placed in my team and me. I hope you and Alissa absolutely love your new...
    read more
  • 5.0
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    Andrew B B
    McCordsville, IN
    Posted on January 18th, 2026 06:58 PM
    This was our first time buying a home so naturally we were a little anxious about the process. Sydney was extraordinarily helpful from start to finish! She took the time to walk through every step of the process with us, and made sure we were...
    read more
    Reply from Sydney Ott, Ruoff Mortgage
    January 22nd, 2026 05:01 PM
    Thank you so much for the kind words. I’m so glad I could help make your first home buying experience feel clear and comfortable, and I truly appreciate the trust you placed in my team and me. I hope you and Alissa absolutely love your new...
    read more
  • 5.0
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    Jacob F
    Posted on November 15th, 2025 11:50 AM
    Sydney Ott, Ruoff Mortgage has received a review with 5 star rating from Jacob F
    Reply from Owner
    November 18th, 2025 05:20 PM
    I appreciate the 5-star review! Thank you for your feedback!
  • 4.87
    Encompass
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    Jacob F
    Selma, IN
    Posted on November 15th, 2025 11:50 AM
    My loan officer, Sydney, was prompt with all information. I was never waiting on her, & all her work seemed to have been done with exceptional care. She also took time to call, or text, and ask questions to make sure everything was perfect....
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    Reply from Sydney Ott, Ruoff Mortgage
    November 18th, 2025 05:21 PM
    Thank you so much for taking the time to share this! It was truly a pleasure working with you. Thank you again for trusting me with your loan!
  • 4.75
    Encompass
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    ReSheante C
    INDIANAPOLIS, IN
    Posted on September 25th, 2025 03:59 AM
    I will say you guys handled all the sellers crazy antics and setbacks with so much grace, patience, and decorum that it was inspiring. I was ready to just throw in the towel. As a first time home buyer, I feel the whole process was more complicated...
    read more
    Reply from Sydney Ott, Ruoff Mortgage
    September 25th, 2025 03:51 PM
    Thank you so much for this kind review! It was truly a joy helping you through the process. Buying your first home is such a big milestone, and I’m so glad I could be in your corner to make sure everything came together in the end. Your kind...
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  • 5.0
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    Resheante C
    Posted on September 20th, 2025 03:19 AM
    Sydney was amazing. I will say as a first time home buyer that the process was scary. She made sure I was in the loop and knew what to expect every step of the way. There were quite a few snags that were not any one’s fault but the seller’s...
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    Reply from Owner
    September 22nd, 2025 07:50 PM
    Thank you so much ReSheante! I’m so glad I could help make the process smoother and keep you feeling confident through the ups and downs. It means the world to hear that you felt supported every step of the way. I truly appreciate your kind...
    read more
  • 5.0
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    Jacob E
    Posted on August 17th, 2025 12:36 PM
    Sydney is organized, calm, and always goes above & beyond. She's been great to work with when discussing special loan programs and making sure the home buying process runs smoothly.
    Reply from Owner
    August 19th, 2025 06:20 PM
    Jacob, thank you so much for your kind words!
  • 5.0
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    Nathan S
    Posted on July 10th, 2025 07:16 PM
    As a realtor, I’ve found Sydney to be responsive, proactive, and reliable. She keeps both clients and agents informed every step of the way. Sydney consistently makes each transaction smooth by staying on top of timelines, communicating clearly,...
    read more
    Reply from Owner
    July 14th, 2025 06:23 PM
    I truly appreciate your review, Nathan. It's great to know that you appreciate my communication. Ensuring a smooth transaction and a positive experience for every buyer and realtor is always my top priority. Thank you for your trust and confidence...
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  • 5.0
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    Juliane S
    Posted on July 10th, 2025 07:15 PM
    I highly recommend working with Sydney if you are looking for a loan officer! She was easy to communicate with, quick to respond, and knowledgeable throughout the entire process. It made the experience smooth and stress free!
    Reply from Owner
    July 14th, 2025 06:24 PM
    Thank you so much, Juliane. I’m happy to hear that you found the process smooth and stress-free. I truly appreciate your recommendation!
  • 10 of 15
    About
    As one of the top mortgage lenders in Indiana, I help homebuyers across Indianapolis and nearby communities feel confident and prepared when purchasing or refinancing a home. From vibrant areas like Broad Ripple and Fountain Square to family-friendly neighborhoods in Fishers, Carmel, Noblesville, and Westfield, I provide personalized guidance to make the mortgage process smooth and stress-free. I offer FHA, VA, Conventional, Jumbo, Construction, Renovation, Physician, and Down Payment Assistance programs, as well as refinancing options, always with competitive rates, clear communication, and trusted local expertise.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Fixed Rate Mortgages
    USDA Loans
    Non-QM
    Specialities
    USDA
    VA
    FHA
    Renovation Loan
    Conventional Loan
    Construction Loan
    Down Payment Assistance
    Physician Loan
    535
    /850
    Search Rank Score
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    Memberships
    • Loan Officer, Ruoff Mortgage
    • HIVE of Her
    • HIVE Member
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    Addresses and Serving Areas

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • 2625758
    Gallery
    Sydney Ott, Ruoff Mortgage - Gallery Photo
    Sydney Ott, Ruoff Mortgage - Gallery Photo
    Sydney Ott, Ruoff Mortgage - Gallery Photo
    Sydney Ott, Ruoff Mortgage - Gallery Photo
    Sydney Ott, Ruoff Mortgage - Gallery Photo
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    +2
    Achievements
    • Top-Rated Mortgage Professional
    Hobbies
    • Running
    • Watching Sports
    • Cooking
    • View All
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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