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Andy Thorpe, Ruoff Mortgage - Senior Loan Officer | NMLS# 1301352 | Ruoff Mortgage NMLS# 141868 in Muncie, IN
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Andy Thorpe, Ruoff Mortgage

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Senior Loan Officer | NMLS# 1301352 | Ruoff Mortga...

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Additional Licenses: NMLS# 1301352. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s... Show More
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Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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95%
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Reviews from Web
  • Encompass
    J
    Joseph N
    Muncie, IN
    Posted on April 18th, 2024 05:27 PM
    It was really nice working with Andy. He’s a great guy and definitely gets with you as soon as he can and is very helpful.
    Reply from Andy Thorpe
    May 1st, 2024 06:01 PM
    Thanks Joe! It was a pleasure to help you buy your home!
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    Trevor L
    Muncie, IN
    Posted on April 15th, 2024 06:48 PM
    Andy was very professional, helped guide me through the loan process and helped with securing some grants that were very helpful!
    Reply from Andy Thorpe
    May 1st, 2024 06:02 PM
    Thank you for the awesome review Trevor! I appreciate the opportunity to help you!
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    Allisyn S
    Dunkirk, IN
    Posted on March 6th, 2024 04:03 PM
    Andy kept us informed every step of the way and was really working to help us get a good interest rate. Rates have been up and down for awhile and he helped us get a low one as well as advised us on when to close in order to save the most money...
    read more
    Reply from Andy Thorpe
    May 1st, 2024 06:09 PM
    Thank you! You two were a pleasure to work with. I am so glad you trusted me to help you a second time!
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    Daniel L R
    Yorktown, IN
    Posted on October 11th, 2026 03:15 PM
    Andrew was exceptional at staying in touch w my questions!!
    Reply from Andy Thorpe
    October 21st, 2026 03:15 PM
    Daniel, I'm glad to hear that I could effectively address your questions and keep in touch throughout the process. At Ruoff Mortgage, providing attentive service is important to me, and I'm pleased that you had a positive experience.
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    Nathan C M
    Albany, IN
    Posted on September 30th, 2026 04:24 PM
    Andy was phenomenal all the way through the loan process! Very quick, efficient, and informative through the whole process from initial questions to closing day!
    Reply from Andy Thorpe
    October 12th, 2026 01:56 PM
    Nathan, I'm grateful for your kind words about my efficiency and support throughout the loan process. It was a pleasure to guide you from your initial questions all the way to closing day with Ruoff Mortgage.
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    L
    Lillian N T
    Muncie, IN
    Posted on September 26th, 2026 03:18 PM
    Andy was amazing to work with! He responded to texts/emails very quickly and was super helpful with us navigating buying our first home. Would highly recommend!!
    Reply from Andy Thorpe
    October 6th, 2026 03:19 PM
    Lillian, I'm happy to know that I could assist you promptly and effectively during your first home buying experience. Your recommendation means a lot to me and the team at Ruoff Mortgage.
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    Zachary R R
    Anderson, IN
    Posted on September 5th, 2026 10:31 PM
    everystep of the way Andy was there no matter what time of day or questions i had he always answered and walked me through the process 10/10 thank you so much Andy we really appreciate you
    Reply from Andy Thorpe
    September 16th, 2026 08:40 PM
    Zachary, I'm pleased to hear that I could assist you at every step of the way and provide the support you needed with your questions. Your appreciation means a lot to me, and it's great to know you had a positive experience with Ruoff Mortgage....
    read more
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    Nicholas C
    Muncie, IN
    Posted on August 24th, 2026 03:07 PM
    Andy's fun and relaxed demeanor paired with his encyclopedic knowledge made it so that out of all of the stressful things to moving actually buying the house was nothing but a joy.
    Reply from Andy Thorpe
    September 3rd, 2026 03:08 PM
    Nicholas, I'm glad to hear that my approach made the home buying process enjoyable for you. Your kind words about my demeanor and knowledge mean a lot to me. Thank you for sharing your experience!
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    Derek D H
    Muncie, IN
    Posted on July 13th, 2026 04:35 PM
    Andy was great we couldn't have asked for anyone better!
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    Barry A H
    Muncie, IN
    Posted on July 10th, 2026 06:18 PM
    Andy knows his stuff and is great to work with, that is why I refer him to all my clients as well.
    Reply from Andy Thorpe
    July 20th, 2026 06:19 PM
    Barry, I'm grateful for your trust and referrals. It's wonderful to know that you find my work helpful and enjoyable. Thank you for your support!
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    About
    Additional Licenses: NMLS# 1301352. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Specialities
    Conventional
    State Specific Bond Programs for Indiana
    Down Payment assistance programs
    FHA
    USDA
    VA
    First Time Homebuyers
    City of Muncie Grant Program
    View All
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    Positions
    • Ruoff Mortgage - Senior Loan Officer
      Oct 1st, 2018 - Current
    Memberships
    • First Muncie - Non-Profit networking group
    • NMLS member
    • MEIRA Affiliate Member
    • View All
    Addresses and Serving Areas

    Year Started

    2018

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 1301352
    Achievements
    • Loan Officer of the Month - Muncie - 11/2019
    • Loan Officer of the Month - Muncie - 3/2023
    Hobbies
    • Record collecting
    • Music
    • Concerts
    • View All
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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