Experience.com
Andy Thorpe, Ruoff Mortgage's Cover Image
Andy Thorpe, Ruoff Mortgage - Senior Loan Officer | NMLS# 1301352 | Ruoff Mortgage NMLS# 141868 in Muncie, IN
Top 5%

Andy Thorpe, Ruoff Mortgage

ClaimedPro

Senior Loan Officer | NMLS# 1301352 | Ruoff Mortga...

Company Logo
Additional Licenses: NMLS# 1301352. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s...... Show More
Company Logo
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Overall Ratings
4.89
(134)
Filter by Date
Range
Filter by Rating
Reviews from Web
  • 5.0
    Encompass
    J
    Joseph N
    Muncie, IN
    Posted on April 18th, 2024 05:27 PM
    It was really nice working with Andy. He’s a great guy and definitely gets with you as soon as he can and is very helpful.
    Reply from Andy Thorpe
    May 1st, 2024 06:01 PM
    Thanks Joe! It was a pleasure to help you buy your home!
  • 5.0
    Encompass
    T
    Trevor L
    Muncie, IN
    Posted on April 15th, 2024 06:48 PM
    Andy was very professional, helped guide me through the loan process and helped with securing some grants that were very helpful!
    Reply from Andy Thorpe
    May 1st, 2024 06:02 PM
    Thank you for the awesome review Trevor! I appreciate the opportunity to help you!
  • 5.0
    Encompass
    A
    Allisyn S
    Dunkirk, IN
    Posted on March 6th, 2024 04:03 PM
    Andy kept us informed every step of the way and was really working to help us get a good interest rate. Rates have been up and down for awhile and he helped us get a low one as well as advised us on when to close in order to save the most money...
    read more
    Reply from Andy Thorpe
    May 1st, 2024 06:09 PM
    Thank you! You two were a pleasure to work with. I am so glad you trusted me to help you a second time!
  • 5.0
    Encompass
    B
    Brandon J
    Muncie, IN
    Posted on June 23rd, 2026 03:09 PM
    Andy was very helpful and made everything easy to understand!
  • 4.93
    Encompass
    E
    Elizabeth P F
    Muncie, IN
    Posted on June 19th, 2026 03:04 PM
    Andy was very knowledgable and communicative (and very pateintly explained mortgage rates and points to me).
  • 4.87
    Encompass
    S
    Samantha S
    Gaston, IN
    Posted on May 30th, 2026 01:23 PM
    Andy was the best! He made it so easy to understand everythilong since this was my first time buying a house.
  • 5.0
    google
    S
    Seth P
    Posted on May 22nd, 2026 03:43 PM
    Andy Thorpe, Ruoff Mortgage has received a review with 5 star rating from Seth P
    Reply from Owner
    June 2nd, 2026 01:19 PM
    Seth, thank you for the perfect rating! I'm glad to know you had a positive experience with Ruoff Mortgage. If there's anything more I can do for you, please let me know.
  • 4.87
    Encompass
    S
    Seth P
    Muncie, IN
    Posted on May 22nd, 2026 03:41 PM
    Andy was very helpful, communicative, and did a great job explaining tricky items, or certain items that we had questions on
  • 5.0
    google
    N
    Nyisha R
    Posted on May 18th, 2026 04:38 PM
    Andy Thorpe, Ruoff Mortgage has received a review with 5 star rating from Nyisha R
    Reply from Owner
    May 29th, 2026 04:37 PM
    Nyisha, thank you for the appreciated rating. I'm glad to have been able to assist you with your needs.
  • 5.0
    Encompass
    N
    Nyisha L R
    Muncie, IN
    Posted on May 18th, 2026 04:38 PM
    My experience was thorough, precise, and all around a easy process due to Andy. He listened, made me feel welcome, and all around made purchasing my first home a breeze. Thank you so much
    Reply from Andy Thorpe
    May 28th, 2026 04:38 PM
    Nyisha, I'm pleased to hear that I could make your first home purchase a smooth and welcoming experience. Thank you for sharing your kind words. If you have any more questions or need assistance in the future, feel free to reach out.
  • 10 of 134
    About
    Additional Licenses: NMLS# 1301352. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Specialities
    Conventional
    State Specific Bond Programs for Indiana
    Down Payment assistance programs
    FHA
    USDA
    VA
    First Time Homebuyers
    City of Muncie Grant Program
    View All
    700
    /850
    Search Rank Score
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Positions
    • Ruoff Mortgage - Senior Loan Officer
      Oct 1st, 2018 - Current
    Memberships
    • First Muncie - Non-Profit networking group
    • NMLS member
    • MEIRA Affiliate Member
    • View All
    Addresses and Serving Areas

    Year Started

    2018

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 1301352
    Achievements
    • Loan Officer of the Month - Muncie - 11/2019
    • Loan Officer of the Month - Muncie - 3/2023
    Hobbies
    • Record collecting
    • Music
    • Concerts
    • View All
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
    ©2025 All Rights Reserved

    NMLS CONSUMER ACCESS

    Licensing | Privacy | Contact Us