Top 5%
Andy Thorpe, Ruoff Mortgage
Senior Loan Officer | NMLS# 1301352 | Ruoff Mortga...
Additional Licenses: NMLS# 1301352.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
It was really nice working with Andy. He’s a great guy and definitely gets with you as soon as he can and is very helpful.
Reply from Andy Thorpe
May 1st, 2024 06:01 PM
Thanks Joe! It was a pleasure to help you buy your home!
Andy was very professional, helped guide me through the loan process and helped with securing some grants that were very helpful!
Reply from Andy Thorpe
May 1st, 2024 06:02 PM
Thank you for the awesome review Trevor! I appreciate the opportunity to help you!
Andy kept us informed every step of the way and was really working to help us get a good interest rate. Rates have been up and down for awhile and he helped us get a low one as well as advised us on when to close in order to save the most money...
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Reply from Andy Thorpe
May 1st, 2024 06:09 PM
Thank you! You two were a pleasure to work with. I am so glad you trusted me to help you a second time!
everystep of the way Andy was there no matter what time of day or questions i had he always answered and walked me through the process 10/10 thank you so much Andy we really appreciate you
Andy's fun and relaxed demeanor paired with his encyclopedic knowledge made it so that out of all of the stressful things to moving actually buying the house was nothing but a joy.
Reply from Andy Thorpe
September 3rd, 2026 03:08 PM
Nicholas, I'm glad to hear that my approach made the home buying process enjoyable for you. Your kind words about my demeanor and knowledge mean a lot to me. Thank you for sharing your experience!
Andy was great we couldn't have asked for anyone better!
Andy knows his stuff and is great to work with, that is why I refer him to all my clients as well.
Reply from Andy Thorpe
July 20th, 2026 06:19 PM
Barry, I'm grateful for your trust and referrals. It's wonderful to know that you find my work helpful and enjoyable. Thank you for your support!
Andy Thorpe went out of his way to meet with us in person when we had additional questions and concerns . He would explain well so we had no things we were unsure on!
Reply from Owner
July 20th, 2026 01:14 PM
Lily, I'm pleased to know that meeting in person and providing clear explanations helped address your questions and concerns. I appreciate your kind words and am glad I could assist you through the process.
Andy Thorpe went out of his way to meet with us in person when we had additional questions and concerns . He would explain well so we had no things we were unsure on!
Andy was very helpful and made everything easy to understand!
Reply from Andy Thorpe
July 3rd, 2026 03:09 PM
Brandon, I'm glad to hear that I could assist you and make the process easy to understand. Thank you for your positive feedback!
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About
Additional Licenses: NMLS# 1301352.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional
State Specific Bond Programs for Indiana
Down Payment assistance programs
FHA
USDA
VA
First Time Homebuyers
City of Muncie Grant Program
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Positions
- Ruoff Mortgage - Senior Loan OfficerOct 1st, 2018 - Current
Memberships
- First Muncie - Non-Profit networking group
- NMLS member
- MEIRA Affiliate Member
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2018
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1301352
Awards
Achievements
- Loan Officer of the Month - Muncie - 11/2019
- Loan Officer of the Month - Muncie - 3/2023
Hobbies
- Record collecting
- Music
- Concerts
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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