Central Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Mandy was very responsive from start to finish! Typically within minutes we had an answer to any question. I would recommend Mandy and her team to anyone! As a first time home buyer she made this expierence a breeze.
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Reply from Mandy Harris
May 25th, 2026 06:19 PM
I'm glad to hear that I could make your first home buying experience a breeze, Billie. Being responsive and answering your questions promptly is always a priority for me. Thank you for your kind words and for recommending me and my team at...
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Always a positive experience. Great communication and very helpful to this senior couple!
Reply from Owner
May 23rd, 2026 10:31 AM
Linda, I'm so grateful for your kind words. I'm pleased to hear that you had a positive experience and that my communication was helpful for you and your partner. If you ever need further assistance, please feel free to reach out.
We have a long working history with Laura Mullen. We were pleased to learn that Laura could still be our lender even though we don't live in her area. I'm not sure how involved Mandy was with our case as I communicated primarily with Laura,...
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Reply from Laura Mullen, Ruoff Mortgage
May 13th, 2026 12:31 PM
Linda, I'm grateful for your longstanding trust in me and Ruoff Mortgage. It's appreciated to hear that our Frankfort office has consistently met your expectations. If you ever have questions or need assistance, please feel free to reach out....
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Sheila was amazing, she kept us informed about the process. Notified us when she needed documents. I never had to wsit wait another day for her to respond back. I tried working with another company and it took a day to here back at the soonest....
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Reply from Sheila Welsh, Ruoff Mortgage
May 12th, 2026 05:49 PM
Donald, I appreciate your kind words and the perfect rating. I'm glad to hear that my responsiveness and communication made a positive difference in your home buying process. Thank you for trusting me with such an important decision. Enjoy...
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Amazing to work with! He's with you throughout the process and responds quickly to and questions. Highly recommend!
Reply from Owner
May 25th, 2026 05:04 PM
Thank you for your kind words, Dotti. I'm glad to know that my responsiveness and support made a positive impact on your experience. If you have any more questions or need further assistance, please feel free to reach out.
Ryan was very knowledgeable and both provided information and answered questions quickly throughout the process. This was the best experience we've had!
Reply from Ryan Frantz, Ruoff Mortgage
May 12th, 2026 04:53 PM
Dotti,Thank you for the excellent review. Glad we hit the mark! Looks like LoanButler may have been a bit short of perfect. We will work on that for you. If there was anything in particular that was lacking let me know. Otherwise, congratulations...
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Melissa Stone, Ruoff Mortgage has received a review with 5 star rating from Craig M
Reply from Owner
May 25th, 2026 03:37 PM
Craig, thank you for the excellent rating. I’m glad to know you had a positive experience with Ruoff Mortgage. If you have any further questions or need assistance, feel free to reach out.
Great service
Reply from Melissa Stone
May 22nd, 2026 03:58 PM
Craig, I appreciate your kind words about the service. If there's anything else I can assist you with, please let me know.
Professionally excellent service
Reply from Owner
May 25th, 2026 05:19 PM
Jeff, I appreciate your kind words and am glad to hear that you found my service professionally excellent. Thank you for choosing Ruoff Mortgage!
Everyone was knowledgeable, professional and friendly.
Reply from Mark Wiseman, Ruoff Mortgage
May 12th, 2026 03:44 PM
Thanks Jeff it was great working with you!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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