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Laura Mullen, Ruoff Mortgage

Senior Loan Officer | NMLS# 500688 | Ruoff Mortgag...

Ruoff Mortgage - Frankfort

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Mortgage

Mortgage Loan Officer

Contact Info

(765) 233-8818

Frankfort, IN

https://www.ruoff.com/lending-centers/frankfort

Location & Business Hours

Business Hours

Fri

8:30 AM to 4:30 PM

Sat

closed

Sun

closed

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Laura was very quick to get me from pre-approved to closed all within a little over a month. I felt like my situation was a little difficult to navigate but she was amazing to work with. She kept me updated every step of the way. It was a smooth...

Reply from Owner

March 9th, 2026 12:42 PM

I appreciate your kind words, Jami. I'm pleased that I could assist you from pre-approval to closing efficiently. Navigating complex situations is something I'm dedicated to handling with care, and it's rewarding to know you felt well-supported...

Laura and her team made the entire home buying process smooth and stress-free. Communication was always clear and timely, and every question I had was answered quickly and thoroughly. Laura did a great job explaining each step of the loan process...

Reply from Laura Mullen, Ruoff Mortgage

March 9th, 2026 12:43 PM

I'm grateful for your thoughtful feedback, Keaton. Keeping the process smooth and stress-free is always my goal, and I'm glad I could help provide clear communication and thorough answers along the way. Your confidence and ease in handling...

I can’t say enough good things about Laura! She was so helpful, kind, knowledgeable and dedicated to giving us the best and easiest experience. Everything was so smooth and it just seemed so easy compared to past experiences with other companies...

Reply from Owner

February 18th, 2026 06:08 PM

Tenley, I'm truly pleased to know that you had such a positive experience. It's important to me that the process feels smooth and approachable, so hearing your feedback is very rewarding. If there's ever anything more you need or any questions...

The communication was great . Very helpful .

Reply from Laura Mullen, Ruoff Mortgage

August 25th, 2026 05:02 PM

I'm glad to hear that you found the communication helpful, Travis. It's great to know that my efforts made a positive impact. If you ever need further assistance, feel free to reach out.

Laura is the easiest person to get along with. Quick, knowledgeabl, experience. She answered EVERY question no matter how silly. She treated me with kindness and respect and really listened to what I needed and helped me achieve it! Will ALWAYS...

Reply from Laura Mullen, Ruoff Mortgage

August 24th, 2026 06:58 PM

I'm grateful for your kind words, Chris. It's wonderful to hear that you felt listened to and respected throughout the process. I'm glad I could help answer all your questions and assist you in achieving your goals. I look forward to working...

Assistant with alternate plans for signing.

Reply from Laura Mullen, Ruoff Mortgage

August 21st, 2026 07:30 PM

I'm happy to hear that I could assist you with alternate plans for signing, Wendy. It did make things easier the way we did it! If you ever need further help, please don't hesitate to reach out.

Laura was extremely efficient and updated me every step of the way. The home I purchased had title issues so it was a longer process than normal. Laura worked closely with our realtor throughout the process.

Reply from Laura Mullen, Ruoff Mortgage

August 19th, 2026 12:32 PM

I'm grateful for your feedback, Carolyn. I'm happy to hear that my efforts helped during the extended process. Working closely with your realtor was key, and I'm glad we could navigate it together. Thanks for being so patient. I hope you love...

Quick respose to questions

Reply from Laura Mullen, Ruoff Mortgage

August 6th, 2026 12:21 PM

I'm glad to hear that you appreciated the quick response, Connie. If you have any more questions or need further assistance, feel free to reach out.

Great to deal with, she helped me understand all of the fine print details in the very short amount of time I had!!

Reply from Laura Mullen, Ruoff Mortgage

August 5th, 2026 04:40 PM

I'm glad I could assist you, Austin. It's great to hear that I was able to help you understand everything in the time you had. If you have any more questions, feel free to reach out.

Very professional, helped me through the entire process, and helped me understand all the documents with ease! Highly recommend👏

Reply from Owner

August 5th, 2026 04:41 PM

I'm happy to hear that you found the process smooth and understandable, Austin. Your recommendation is greatly appreciated, and I'm glad I could assist you professionally. If you have any more questions in the future, feel free to reach out....

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About

I’m honored to serve homebuyers across the entire state of Indiana, Kentucky, Tennessee, and Florida. I’ve helped customers navigate the mortgage process with confidence, clarity, and a steady hand for over 25 years. I offer FHA, USDA, VA, and Conventional financing. I specialize in first time homebuyers and downpayment assistance loans. Whether you’re purchasing your first home, upgrading, downsizing, or refinancing, I provide tailored solutions designed to fit your goals. I understand that buying or refinancing a home can feel overwhelming. I take a hands-on approach, walking you through each step from application to closing with clear communication, expert guidance, and a smooth, efficient process.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Specialities

Residential First Mortgage Loans

Conventional Loans