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Laura Mullen, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 1700 E. Wabash St., Frankfort, Indiana, 46041
Telephone: +1-765-233-8818
Rating: 4.95

Senior Loan Officer | NMLS# 500688 | Ruoff Mortgag...

Ruoff Mortgage - Frankfort

4.95

(447)

Mortgage

Mortgage Loan Officer

Contact Info

(765) 233-8818

Frankfort, IN

https://www.ruoff.com/lending-centers/frankfort

Location & Business Hours

Business Hours

Thu

8:30 AM to 4:30 PM

Fri

8:30 AM to 4:30 PM

Sat

closed

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4.95

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Experience.com

4.94

(319)

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4.98

(127)

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Laura was very quick to get me from pre-approved to closed all within a little over a month. I felt like my situation was a little difficult to navigate but she was amazing to work with. She kept me updated every step of the way. It was a smooth...

Reply from Owner

March 9th, 2026 12:42 PM

I appreciate your kind words, Jami. I'm pleased that I could assist you from pre-approval to closing efficiently. Navigating complex situations is something I'm dedicated to handling with care, and it's rewarding to know you felt well-supported...

Laura and her team made the entire home buying process smooth and stress-free. Communication was always clear and timely, and every question I had was answered quickly and thoroughly. Laura did a great job explaining each step of the loan process...

Reply from Laura Mullen, Ruoff Mortgage

March 9th, 2026 12:43 PM

I'm grateful for your thoughtful feedback, Keaton. Keeping the process smooth and stress-free is always my goal, and I'm glad I could help provide clear communication and thorough answers along the way. Your confidence and ease in handling...

I can’t say enough good things about Laura! She was so helpful, kind, knowledgeable and dedicated to giving us the best and easiest experience. Everything was so smooth and it just seemed so easy compared to past experiences with other companies...

Reply from Owner

February 18th, 2026 06:08 PM

Tenley, I'm truly pleased to know that you had such a positive experience. It's important to me that the process feels smooth and approachable, so hearing your feedback is very rewarding. If there's ever anything more you need or any questions...

very easy process

Reply from Laura Mullen, Ruoff Mortgage

October 5th, 2026 12:41 PM

I'm glad to hear that you found the process easy, Adam. At Ruoff Mortgage, we strive to make things as smooth as possible for our clients. I hope you love your new home!

Laura was super helpful! she is very knowledgeable & goes the extra mile to help! we will be using laura everytime we need a loan!

Reply from Laura Mullen, Ruoff Mortgage

September 24th, 2026 06:39 PM

I'm grateful for your kind words, Emily. It's wonderful to hear that my assistance has been helpful to you. I look forward to working with you again whenever you need another mortgage!

Strong communication

Reply from Laura Mullen, Ruoff Mortgage

September 24th, 2026 06:39 PM

I appreciate your feedback on my communication, Payton. I strive to ensure that all interactions are clear and helpful. Congrats on your new home!

Laura was fantastic , always kept us updated ! She worked really hard and always kept her word and got things done quickly and as easily as possible!

Reply from Laura Mullen, Ruoff Mortgage

September 23rd, 2026 06:01 PM

I'm glad to hear that you felt well-informed and that everything went smoothly, Katelynn. Providing quick and reliable service is important to us, and I'm happy I could deliver that for you. If you have any further questions or need assistance,...

Strong communication, friendliness, timeliness and always willing to help us with numbers when we were considering a home within a certain price but needed to see the breakdown.

Reply from Laura Mullen, Ruoff Mortgage

September 21st, 2026 05:41 PM

I'm glad to hear you appreciated the communication and support, Abby. It's important to me to ensure everything is clear and timely when you're making such significant decisions. If there's anything further you'd like to discuss, please feel...

Laura Mullen, Ruoff Mortgage has received a review with 5 star rating from Blake S

Reply from Owner

September 24th, 2026 06:40 PM

Thank you for the positive rating, Blake. I'm glad to know your experience with Ruoff Mortgage has been a good one.

Any time we needed information or had a question, Laura was quick with responses and and very knowledgeable.

Reply from Laura Mullen, Ruoff Mortgage

September 21st, 2026 12:49 PM

I'm glad to hear that you found my responses quick and knowledgeable, Blake. At Ruoff Mortgage, I strive to provide the best support possible. If there's anything else you need, just let me know.

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About

I’m honored to serve homebuyers across the entire state of Indiana, Kentucky, Tennessee, and Florida. I’ve helped customers navigate the mortgage process with confidence, clarity, and a steady hand for over 25 years. I offer FHA, USDA, VA, and Conventional financing. I specialize in first time homebuyers and downpayment assistance loans. Whether you’re purchasing your first home, upgrading, downsizing, or refinancing, I provide tailored solutions designed to fit your goals. I understand that buying or refinancing a home can feel overwhelming. I take a hands-on approach, walking you through each step from application to closing with clear communication, expert guidance, and a smooth, efficient process.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Specialities

Residential First Mortgage Loans

Conventional Loans