

Mark Wiseman, Ruoff Mortgage
Sales Manager

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer...... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
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Reviews from Web
We appreciated the professionalism, clear communication, and the willingness to assist throughout the process. Everyone was respectful, responsive, and made the experience smooth and welcoming, which really stood out to me.
Reply from Mark Wiseman, Ruoff Mortgage
May 26th, 2026 01:26 PM
Sunday, thank you for your thoughtful review! Your positive experience with us is truly valued, and it was so great working with you!
Excellent communication with quick responses to questions from both Mark and Ally.
Reply from Mark Wiseman, Ruoff Mortgage
May 22nd, 2026 04:03 PM
Thanks so much Pam for your kind feedback, it was great working with you!
They were very easy to talk to and made me feel comfortable throughout the whole process. They clearly knew what they were doing and were able to help me with exactly what I needed. Everyone was professional, efficient, and helped get everything...
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Reply from Mark Wiseman, Ruoff Mortgage
April 22nd, 2026 12:34 PM
Thank you Jay that means a lot! It was so great working with you, and please reach out if you need anything!
Mark Wiseman, Ruoff Mortgage has received a review with 5 star rating from Fran S
Very clear instructions throughout the process. The only improvement I suggest is to send instructions on wire transfer 2-3 days ahead. I got the wire instructions 2 weeks before closing so I forgot I had them. I also didn't get the amount...
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The app just booted me to a webpage . so reallly the app was a gateway to the internet. would rather just have the information complied into the app or just go to the website.
Reply from Mark Wiseman, Ruoff Mortgage
May 26th, 2026 08:39 PM
Thanks Lindsey, I appreciate your feedback about the app. Please reach out to me directly if you have any other suggestions or concerns, thank you again and it was great working with you!
Mark Wiseman, Ruoff Mortgage has received a review with 5 star rating from Cory S
Reply from Owner
May 26th, 2026 08:33 PM
Cory, thank you for the perfect rating! I'm glad to have been able to assist you with your mortgage needs.
Mark and Ally were great to work with as our situation changed a bit. they were flexible and did a great job of getting us the best deal and explaining the process.
Reply from Mark Wiseman, Ruoff Mortgage
May 15th, 2026 05:48 PM
Thanks so much Cory! We really enjoyed working with you as well!
Can't beat a 20 day close...
Reply from Mark Wiseman, Ruoff Mortgage
May 13th, 2026 05:13 PM
Thanks Lincoln it's always great working with you!
Ally was a delight to work with, she guided us through the process every step of the way. And she assisted with saving us a good deal of money on our homeowners insurance. Very grateful for all the assistance.
Reply from Mark Wiseman, Ruoff Mortgage
May 13th, 2026 05:17 PM
Thanks so much Grant! Ally and I very much enjoyed working with you and Jean!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Addresses and Serving Areas
Year Started
2004
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS: 375217
- KY: MC916061
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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