Mark Wiseman, Ruoff Mortgage
Sales Manager
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
We appreciated the professionalism, clear communication, and the willingness to assist throughout the process. Everyone was respectful, responsive, and made the experience smooth and welcoming, which really stood out to me.
Reply from Mark Wiseman, Ruoff Mortgage
May 26th, 2026 01:26 PM
Sunday, thank you for your thoughtful review! Your positive experience with us is truly valued, and it was so great working with you!
Excellent communication with quick responses to questions from both Mark and Ally.
Reply from Mark Wiseman, Ruoff Mortgage
May 22nd, 2026 04:03 PM
Thanks so much Pam for your kind feedback, it was great working with you!
They were very easy to talk to and made me feel comfortable throughout the whole process. They clearly knew what they were doing and were able to help me with exactly what I needed. Everyone was professional, efficient, and helped get everything...
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Reply from Mark Wiseman, Ruoff Mortgage
April 22nd, 2026 12:34 PM
Thank you Jay that means a lot! It was so great working with you, and please reach out if you need anything!
All the people that I dealt with were very personable, knowledgeable, and professional. They were very patient because of the distance between myself and them. I'm in arizona and they are in indiana.
Responsive and informative.
Reply from Mark Wiseman
September 14th, 2026 04:47 PM
Jonathan, I'm glad to hear you found the experience responsive and informative. Thank you for sharing your positive feedback about your time with me at Ruoff Mortgage.
Good communication
Friendly, helpful and patien service.
Reply from Mark Wiseman
September 14th, 2026 06:29 PM
David, I appreciate your kind words about the communication and service you experienced. It's great to know that you found the service friendly, helpful, and patient. Thank you for taking the time to share your feedback!
Overall good experience
Mark & Ally were both very reachable even when Mark was on vacation! The process was easy and painless!
Reply from Mark Wiseman
August 31st, 2026 04:39 PM
Letitia, I'm happy to hear that you found both Ally and me accessible throughout the process. It's great to know that everything went smoothly and without hassle for you.
Just great people all around.
Reply from Mark Wiseman
August 24th, 2026 07:23 PM
Richard, I appreciate your kind words about the people at Ruoff Mortgage. I'm happy to know you had such a good experience with us.
Ally and Katrina were very understandinf and helped with every questioned we had. They even answered while sitting at home which made the experience felt like home based.
Reply from Mark Wiseman
August 21st, 2026 07:20 PM
Jacqueline, I'm pleased to hear that Ally and Katrina were so understanding and responsive to your questions. It's nice to know that their dedication made the experience feel comfortable and home-based for you.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2004
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS: 375217
- KY: MC916061
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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