Central Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Exceptional care and professionalism the whole time
Reply from Brian Huff
May 23rd, 2026 06:45 PM
Thank you for your kind words, James. I'm pleased to know that you appreciated the care and professionalism throughout your experience. If there's anything else I can assist you with, please don't hesitate to reach out.
Mark Hardin, Central Indiana | Ruoff Mortgage has received a review with 5 star rating from Canceloading
Reply from Owner
May 18th, 2026 12:10 PM
Canceloading, thank you for the perfect rating. I'm grateful for your trust in Ruoff Mortgage and me.
Can't beat a 20 day close...
Reply from Mark Wiseman, Ruoff Mortgage
May 13th, 2026 05:13 PM
Thanks Lincoln it's always great working with you!
Andy Thorpe, Ruoff Mortgage has received a review with 5 star rating from Kristen
Reply from Owner
May 14th, 2024 12:00 AM
Hi, Kristen. Thanks for the stars rating!
Andy is great to work with, he goes above and beyond. We have worked with him twice now. He is quick with communication and explains everything with great detail. Highly recommend Andy and his team!
Reply from Andy Thorpe
May 25th, 2026 03:32 PM
Jordan, I'm grateful for your kind words and recommendation. It's great to know that my communication and detailed explanations were helpful to you. I'm always here if you need anything else.
Ally was a delight to work with, she guided us through the process every step of the way. And she assisted with saving us a good deal of money on our homeowners insurance. Very grateful for all the assistance.
Reply from Mark Wiseman, Ruoff Mortgage
May 13th, 2026 05:17 PM
Thanks so much Grant! Ally and I very much enjoyed working with you and Jean!
Everytime i had to accesses loan butler there was an error and i had to reload or try new browsers to acces it
Reply from Mark Hardin, Central Indiana | Ruof...
May 13th, 2026 03:25 PM
Christopher, I appreciate you sharing your experience with the Loan Butler. I'm sorry to hear about the technical difficulties you encountered. Please reach out to me directly so we can address these issues and ensure a smoother process for...
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Laura Mullen is amazing! This is the third time we have used her and she was excellent every time!
Reply from Mandy Dudley
May 23rd, 2026 03:12 PM
Ted, I'm glad to hear you've had such positive experiences with Laura Mullen. It's appreciated to know that she's consistently provided excellent service to you. If there's anything more I can do for you, please don't hesitate to let me know....
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Ashley Mattox, Ruoff Mortgage
Alwa friendly, listenEd to what I was in need of and answerEd the phone calls right away! Thank you so much for all your help.
Reply from Ashley Mattox, Ruoff Mortgage
May 13th, 2026 03:22 PM
Thank you so much for the kind words! It was truly a pleasure working with you. I’m so glad I could help throughout the process and be available when you needed me. Communication and making sure my clients feel heard and supported are always...
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Cathy was excellent with communication and answering all our questions . Anytime we were unclear about next steps or how something was going to work she was quick to respond and make sure we understood everything and were comfortable . There...
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Reply from Cathy Clark, Ruoff Mortgage
May 13th, 2026 04:37 PM
Thank you for the 5-star review Alan. Responding timely and making sure you feel well-informed is important to me, and I’m glad I succeeded in both areas! I truly enjoyed working with you.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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