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West Clay in Saint Charles, MO

West Clay, Saint Charles, MO

Saint Charles, MO
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We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up. Since 1867, we have se... Show More
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Reviews from Web
  • T
    Tyler M
    O Fallon, MO
    Posted on April 8th, 2025 02:05 PM
    Effective communication, responsive and able to answer any questions I had throughout the process. They handled everything and served it to me on a platter. All that was needed from me was to gather the correct items, and follow their direction....
    read more
    Reply from Don MacPherson
    April 13th, 2025 02:10 PM
    Thank you for taking the time to provide feedback. I hope your move went smoothly as you start this new chapter!
  • S
    Steven A K
    WENTZVILLE, MO
    Posted on April 8th, 2025 04:21 AM
    Great communications through the entire process. Matt is very knowlegeable about the mortgage industry
    Reply from Matt & Betsy Maassen
    April 13th, 2025 04:22 AM
    Thank you so much for the great review and feedback. I hope you get settled quickly and enjoy your new home.
  • M
    Mary M
    Saint Louis, MO
    Posted on April 8th, 2025 12:45 AM
    Matt was always willing to answer our questions and was in constant communication with us, which made buying out-of-state easier!
    Reply from Matt & Betsy Maassen
    April 13th, 2025 12:48 AM
    Your positive review made my day! I’m thrilled that you had a great experience with us. Providing exceptional experiences for our customers is what we strive for, and your feedback motivates us to keep pushing forward.
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    First State Bank of St. Charles
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    Drew F
    Posted on April 8th, 2025 12:00 AM
    Matt was always happy to talk and reach out to and he helped communicate through the whole process which made home buying much less stressful !
    Reply from Owner
    October 3rd, 2025 12:00 AM
    Thanks for sharing your experience! We are so glad Matt was able to help you.
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    First State Bank of St. Charles
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    M E
    Posted on April 8th, 2025 12:00 AM
    Matt was so great to work with and was always in communication with us, which made buying so much easier! Highly recommend!
    Reply from Owner
    October 3rd, 2025 12:00 AM
    Thank you for your positive feedback! We are happy you chose First State Bank Mortgage for your home lending needs!
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    Samuel S
    Webster Groves, MO
    Posted on April 2nd, 2025 02:49 PM
    very in top of the required and went above that .
    Reply from Russ Bray
    April 7th, 2025 02:52 PM
    Helping great customers like you is why I'm in this business. Thank you so much for trusting us with your new home loan and for the great feedback.
  • R
    Roy D
    WELDON SPRING, MO
    Posted on April 2nd, 2025 02:43 PM
    Wonderful Communication! That is key for me.
    Reply from Matt & Betsy Maassen
    April 7th, 2025 02:45 PM
    I really appreciate the feedback and look forward to working with you again.
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    First State Bank of St. Charles
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    Samuel S
    Posted on April 2nd, 2025 12:00 AM
    First State Bank of St. Charles has received a review with 5 star rating from Samuel S
    Reply from Owner
    October 3rd, 2025 12:00 AM
    We're happy to have earned a five-star review from you, Samuel!
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    First State Bank of St. Charles
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    Roy D
    Posted on April 2nd, 2025 12:00 AM
    First State Bank of St. Charles has received a review with 5 star rating from Roy D
    Reply from Owner
    October 3rd, 2025 12:00 AM
    We appreciate your review, Roy!
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    Jason H
    WARRENTON, MO
    Posted on March 19th, 2025 04:03 PM
    Very open and direct with his communication. Always answered questions quickly in a way I could understand
    Reply from Russ Bray
    March 19th, 2025 07:47 PM
    Congrats on the new home purchase! Glad you are finally getting all settled.
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    About
    We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up. Since 1867, we have served the lending needs of our community with integrity and a dedication to excellence.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
    USDA Loans
    Qualified Mortgage Pre-Approvals

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