West Clay, Saint Charles, MO
Saint Charles, MO
We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up.
Since 1867, we have se... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Very open and direct with his communication. Always answered questions quickly in a way I could understand
Reply from Russ Bray
March 19th, 2025 07:47 PM
Congrats on the new home purchase! Glad you are finally getting all settled.
Matt was extremely helpful and always answered any questions I had or clarified anything I was unsure about.
Reply from Matt & Betsy Maassen
March 19th, 2025 11:01 PM
I’m grateful for your kind words! It's wonderful to know that you had a terrific experience with us. Our team strives to deliver excellence, and your feedback motivates us to continue doing what we love.
Everything was so easy and smooth and communication was great
Reply from Matt & Betsy Maassen
March 16th, 2025 04:38 PM
I’m delighted to receive your positive feedback! We strive to provide exceptional service, and your review encourages us to keep up the good work. Thank you!
great experience
Reply from Don MacPherson
March 13th, 2025 03:25 PM
Thank you for the opportunity to help with your loan. I wish you many years of happiness in your new home.
Don is absolutely amazing and he was incredible
Reply from Don MacPherson
March 9th, 2025 10:55 PM
It was great working with you to refinance your home loan. Thanks again for putting your trust in us.
It just was, expeditiously and painlessly and highly professionally so! Our deepest and sincerest thanks to you both!
Reply from Matt & Betsy Maassen
March 9th, 2025 05:46 AM
Thank you for the nice review. I enjoyed working with you on your new home purchase.
Matt's clear communication and accessibility (even outside of typical office hours when needed) made this a smoith and anxiety-free process. We are thrilled with our new home, and are so thankful to Matt and to FSB for making it possible!
Reply from Matt & Betsy Maassen
February 28th, 2025 04:36 PM
I really appreciate the feedback and look forward to working with you again.
for
First State Bank of St. Charles
As a first time home buyer, I had a surplus of questions - all of which Annette handled with patience and grace. I feel confident about the home buying process now, because she took the time to educate me, and prepare me for future purchases...
read more
Reply from Owner
October 3rd, 2025 12:00 AM
Thank you, Danielle, for sharing your review. We enjoy hearing what our customers have to say and we are happy that Annette was able to assist you. Congratulations on your new home!
Great communication always and even when Matt was sick, he was willing to talk.
Reply from Matt & Betsy Maassen
February 20th, 2025 12:20 PM
Thank you for your kind words! It's encouraging to know that we exceeded your expectations. Our team works hard to ensure every customer feels valued, and your review reassures us that we're on the right track.
for
First State Bank of St. Charles
Don did an incredible job talking us through the process of our loan, answering our questions, and providing advice.
Reply from Owner
October 3rd, 2025 12:00 AM
Jeff, thank you for sharing your experience with Don! Please let us know if we can be of service in the future.
341–350 of 1136
About
We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up.
Since 1867, we have served the lending needs of our community with integrity and a dedication to excellence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Qualified Mortgage Pre-Approvals
Time Zone
Central Standard Time (CST)
Disclaimer