West Clay
Saint Charles, MO
We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up.
Since 1867, we have se...... Show More
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Russell was knowledgeable and precise.
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Russ is great to work with.
Quick and efficient.
Reply from Matt & Betsy Maassen
May 14th, 2026 06:22 PM
Thank you for taking the time to provide feedback. I hope your move went smoothly as you start this new chapter!
communication and working with me
Reply from Matt & Betsy Maassen
May 11th, 2026 06:26 PM
I really appreciate the feedback and am looking forward to working with you again.
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Russ went above and beyond his job title. We appreciate all the information and timely service provided through this process.
Reply from Russ Bray
May 8th, 2026 04:18 PM
I enjoyed working with you. Thanks for the great feedback.
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Russ was excellent at explaining the process. It had changed quite a bit since our last home purchase.
Reply from Russ Bray
May 8th, 2026 05:01 PM
Thank you for the nice review. I enjoyed working with you on your new home purchase.
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Russell explained things very clearly and was very easy to get in touch with. 10/10 experience!
Reply from Russ Bray
May 7th, 2026 03:43 PM
Thank you for your great review! I’m delighted to hear that you had such a positive experience with us. Your satisfaction is our ultimate reward, and we can't wait to provide you with exceptional service again in the future.
We had a complex financing situation converting our construction loan into two separate conventional mortgages, and working with Matt made all the difference.Our project involved cross-collateralized land, a detailed review of our construction...
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Reply from Matt & Betsy Maassen
May 7th, 2026 02:51 PM
It was great working with you. Thanks again for putting your trust in us.
The personalized service and quick responses. Professional, passionate and polished!
Reply from Matt & Betsy Maassen
May 4th, 2026 04:26 PM
Thank you for the positive review. I hope you enjoy your new home. If you need anything, please give me a call.
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We had a great experience working with Russ as first-time homebuyers. He was knowledgeable, responsive, and took the time to clearly explain every step of the process. Russ' communication and transparency made a potentially stressful experience...
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Reply from Russ Bray
April 15th, 2026 06:55 PM
Thanks Kelli, I hope you and Adam create a ton of memories in the new home. I am very proud of you guys!!
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About
We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up.
Since 1867, we have served the lending needs of our community with integrity and a dedication to excellence.
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