West Clay, Saint Charles, MO
Saint Charles, MO
We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up.
Since 1867, we have se... Show More
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Pleasant, patient and professional customer service. They always made sure to make personal connections and build a friendly relationship. We felt we could call and ask for support at all points of the orocess.
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Russ was very prompt and helpful and helped me with all of my needs
The team was great at communicating and providing me options that were best for our situation.
Reply from Don MacPherson
July 27th, 2026 05:18 PM
Your positive review made my day! I’m thrilled that you had a great experience with us. It means a lot to our team to know that our efforts are appreciated. Thank you for the kind words, and we hope to see you again soon.
The on-line document submission, review and signatures allowed the transaction to move seamlessly
Reply from Matt & Betsy Maassen
July 20th, 2026 01:14 PM
I really appreciate the feedback and look forward to working with you again.
How easy everything was
Reply from Don MacPherson
July 15th, 2026 06:33 PM
Thank you for your great review! I’m delighted to hear that you had such a positive experience with us. Your satisfaction is our ultimate reward, and we can't wait to provide you with exceptional service again in the future.
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Russ kept me updated on the process and next steps consistently throughout. He was supportive and encouraging. His level of calm during a stressful time was very reassuring.
Reply from Russ Bray
July 14th, 2026 04:05 PM
I’m delighted to receive your positive feedback! We strive to provide exceptional service, and your review encourages us to keep up the good work. Thank you!
Great job would recommend
Reply from Matt & Betsy Maassen
July 9th, 2026 06:46 PM
I’m grateful for your kind words! It's wonderful to know that you had a terrific experience with us. Our team strives to deliver excellence, and your feedback motivates us to continue doing what we love.
Matt & Betsy were excellent! They took the time to explain everything and every step of the process. We will highly recommend them to anyone we know in need of their services.
Reply from Matt & Betsy Maassen
July 8th, 2026 08:56 PM
Your positive review made my day! I’m thrilled that you had a great experience with us. It means a lot to our team to know that our efforts are appreciated. Thank you for the kind words, and we hope to see you again soon.
Matt was always available to answer any question we had and very helpful throughout our home buying process.
Reply from Matt & Betsy Maassen
July 6th, 2026 03:16 PM
Thank you for the opportunity to help with your loan. I wish you many years of happiness in your new home.
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Reply from Russ Bray
June 29th, 2026 04:33 PM
Well spoken! You and Roger have been a great joy not only to work with but to know over the years. I truly appreciate you guys and looking forward to the next NC visit!
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About
We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up.
Since 1867, we have served the lending needs of our community with integrity and a dedication to excellence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Qualified Mortgage Pre-Approvals
Time Zone
Central Standard Time (CST)
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