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West Clay in Saint Charles, MO

West Clay, Saint Charles, MO

Saint Charles, MO
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We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up. Since 1867, we have se... Show More
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Reviews from Web
  • Encompass
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    Justin K
    WARRENTON, MO
    Posted on June 8th, 2025 09:26 PM
    It was great
    Reply from Russ Bray
    June 9th, 2025 04:26 PM
    Thanks Justin! Enjoy your new home!
  • Encompass
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    Sloan D P
    SAINT LOUIS, MO
    Posted on June 2nd, 2025 07:18 PM
    The whole process was so fast and easy, and communication was top tier
    Reply from Russ Bray
    June 3rd, 2025 03:28 PM
    Thank you Sloan. I am glad it all worked out and wish you the very best moving forward!
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    First State Bank of St. Charles
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    Hannah R
    Posted on May 31st, 2025 12:00 AM
    Russ made the process of buying my first home so simple and easy! Definitely recommend.
    Reply from Owner
    October 3rd, 2025 12:00 AM
    Thank you for sharing your experience, Hannah! Congratulations on your new home!
  • R
    Rajarshi C
    O Fallon, MO
    Posted on May 30th, 2025 01:10 PM
    Matt is a very patience and calm person who has a lot of information to share . He have always been supportive throughout the process and I would recommend to him to everyone . Great work and keep up the honesty Matt !
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    Reply from Matt & Betsy Maassen
    June 4th, 2025 01:16 PM
    Thank you for the nice review. I enjoyed working with you on your new home purchase.
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    First State Bank of St. Charles
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    Rajarshi C
    Posted on May 30th, 2025 12:00 AM
    First State Bank of St. Charles has received a review with 5 star rating from Rajarshi C
    Reply from Owner
    October 3rd, 2025 12:00 AM
    Thank you for giving us a five-star rating, Rajarshi!
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    Hannah R
    Saint Charles, MO
    Posted on May 29th, 2025 03:02 PM
    Russ was SO helpful through the whole process. It was my first time buying a home and he answered every question I had. I would recommend him for sure!
    Reply from Russ Bray
    May 29th, 2025 04:44 PM
    Thank you Hannah! It was great working with you as well. You were very detailed and made everything easy on my end as well. I do wish you the very best and hope you enjoy the new home. Please do not ever hesitate to reach out if you have questions...
    read more
  • L
    Leslie C H
    SAINT CHARLES, MO
    Posted on May 28th, 2025 05:08 PM
    Lack of verbal communication and response
    Reply from Matt & Betsy Maassen
    June 2nd, 2025 05:10 PM
    We apologize for any inconvenience this caused you. Please know that we take your review to heart, learn from it and do better in the future.
  • V
    Valerie M
    CREVE COEUR, MO
    Posted on May 26th, 2025 02:17 PM
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    Reply from Don MacPherson
    May 31st, 2025 02:21 PM
    I really appreciate the feedback and look forward to working with you again.
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    First State Bank of St. Charles
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    Valerie M
    Posted on May 26th, 2025 12:00 AM
    First State Bank of St. Charles has received a review with 5 star rating from Valerie M
    Reply from Owner
    October 3rd, 2025 12:00 AM
    We appreciate the five stars!
  • S
    Stephanie B
    WRIGHT CITY, MO
    Posted on May 21st, 2025 03:31 PM
    Don and his team are professional and helpful in getting everything complete. They are so easy to work with.
    Reply from Don MacPherson
    May 26th, 2025 03:36 PM
    I’m delighted to receive your positive feedback! We strive to provide exceptional service, and your review encourages us to keep up the good work. Thank you!
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    About
    We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up. Since 1867, we have served the lending needs of our community with integrity and a dedication to excellence.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
    USDA Loans
    Qualified Mortgage Pre-Approvals

    Time Zone

    Central Standard Time (CST)
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