West Clay's Cover Image
West Clay in Saint Charles, MO

West Clay, Saint Charles, MO

Saint Charles, MO
Company Logo
We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up. Since 1867, we have se... Show More
Company Logo
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
98%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • T
    Tingyu W
    CHESTERFIELD, MO
    Posted on June 29th, 2025 06:13 PM
    Appreciate the constant communication!
    Reply from Don MacPherson
    July 4th, 2025 06:14 PM
    Thank you for the positive review. I hope you enjoy your new home. If you need anything, please give me a call.
  • P
    Patrick H
    CHESTERFIELD, MO
    Posted on June 28th, 2025 04:53 PM
    Accessible and supportive
    Reply from Don MacPherson
    July 3rd, 2025 04:54 PM
    Helping great customers like you is why I'm in this business. Thank you so much for trusting us with your new home loan and for the great feedback.
  • for
    First State Bank of St. Charles
    google
    M
    Melanie N
    Posted on June 26th, 2025 12:00 AM
    Annette is just the best, would recommend to any and all! Friendly, communicative, understanding, just a lovely experience overall. She makes it all worry free!
    Reply from Owner
    October 3rd, 2025 12:00 AM
    Melanie, thank you for the great review! We’re happy that your experience went so well!
  • J
    Justin P
    TRUESDALE, MO
    Posted on June 25th, 2025 08:23 AM
    Matt walked us through everything with patience.
    Reply from Matt & Betsy Maassen
    June 30th, 2025 08:24 AM
    Thank you for your great review! I’m delighted to hear that you had such a positive experience with us. Your satisfaction is our ultimate reward, and we can't wait to provide you with exceptional service again in the future.
  • for
    First State Bank of St. Charles
    google
    J
    Justin &
    Posted on June 25th, 2025 12:00 AM
    First State Bank of St. Charles has received a review with 5 star rating from Justin &
    Reply from Owner
    October 3rd, 2025 12:00 AM
    We appreciate the five stars, Justin and Jeri!
  • K
    Kyle H
    WINFIELD, MO
    Posted on June 18th, 2025 08:00 PM
    Don was so great to work with! He made the process of buying our first home super simple and explained everything so well! Don and Jeannie were easy to get ahold of, always did what they said they were going to do and in a timely manner! Would...
    read more
    Reply from Don MacPherson
    June 23rd, 2025 08:02 PM
    Thank you for taking the time to provide feedback. I hope your move went smoothly as you start this new chapter!
  • K
    Kara S
    O FALLON, MO
    Posted on June 18th, 2025 02:19 PM
    The team worked very quickly and had great communication with us throughout the entire loan process
    Reply from Matt & Betsy Maassen
    June 23rd, 2025 02:28 PM
    Thank you so much for the great review and feedback. I hope you get settled quickly and enjoy your new home.
  • K
    Kelly S
    NAVARRE, FL
    Posted on June 18th, 2025 03:26 AM
    Was considerate and understanding during the process .
  • J
    Jason C
    Foristell, MO
    Posted on June 13th, 2025 02:22 PM
    Matt was involved and accessible.
    Reply from Matt & Betsy Maassen
    June 18th, 2025 02:31 PM
    Thank you for the wonderful review! Making customers happy is our top priority, and I’m thrilled that we succeeded with you. I hope your enjoy your new home!
  • W
    William J G
    FORISTELL, MO
    Posted on June 9th, 2025 06:07 AM
    Great service.
    Reply from Don MacPherson
    June 14th, 2025 06:09 AM
    Thank you! It was a pleasure to work with you, and I hope you enjoy your new home for years to come!
  • 271–280 of 1135
    About
    We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up. Since 1867, we have served the lending needs of our community with integrity and a dedication to excellence.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
    USDA Loans
    Qualified Mortgage Pre-Approvals

    Time Zone

    Central Standard Time (CST)
    Disclaimer