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West Clay in Saint Charles, MO

West Clay, Saint Charles, MO

Saint Charles, MO
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We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up. Since 1867, we have se... Show More
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Reviews from Web
  • Encompass
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    Dylan S
    SAINT CHARLES, MO
    Posted on July 24th, 2025 04:41 PM
    Great communication from start to end. Made us feel prioritized.
    Reply from Russ Bray
    July 29th, 2025 04:42 PM
    Helping great customers like you is why I'm in this business. Thank you so much for trusting us with your new home loan and for the great feedback.
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    James G
    Saint Charles, MO
    Posted on July 23rd, 2025 02:38 PM
    Russ was very professional, helpful, and responsive. 100% would work with him again.
    Reply from Russ Bray
    July 23rd, 2025 02:55 PM
    Thank you Jimmy! I enjoyed working with you and Belle and wish you the very best moving forward!
  • A
    Andrew T
    Eureka, MO
    Posted on July 21st, 2025 07:18 PM
    Don worked day and night to get us the best option possible. His advice saved us a good deal of money and he was great about explaining the process and costs. He was patient with me as I tried to weigh the options and helped give insight about...
    read more
    Reply from Don MacPherson
    July 26th, 2025 07:18 PM
    Your positive review made my day! I’m thrilled that you had a great experience with us. Providing exceptional experiences for our customers is what we strive for, and your feedback motivates us to keep pushing forward.
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    Carrie L V
    Wright City, MO
    Posted on July 20th, 2025 10:36 AM
    Matt was amazing to work with! His extremely quick response time and ability to keep things running smooth on an ever changing transaction was invaluable! Never once felt like there was going to be surprises, as he was informative, professional,...
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    Reply from Matt & Betsy Maassen
    July 25th, 2025 10:37 AM
    Your positive review made my day! I’m thrilled that you had a great experience with us. It means a lot to our team to know that our efforts are appreciated. Thank you for the kind words, and we hope to see you again soon.
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    Kimberly M J
    O Fallon, MO
    Posted on July 17th, 2025 06:43 PM
    Russ was attentive, always responded to my questions, even on weekends. He was knowledgeable in what he could offer and strategic with locking in an interest rate. He was awesome to work with
    Reply from Russ Bray
    July 22nd, 2025 06:44 PM
    Helping great customers like you is why I'm in this business. Thank you so much for trusting us with your new home loan and for the great feedback.
  • P
    Patricia M
    FORISTELL, MO
    Posted on July 12th, 2025 02:02 PM
    Matt worked very hard at getting us a great rate / Mortgage . thank you !
    Reply from Matt & Betsy Maassen
    July 17th, 2025 02:04 PM
    Thank you for your kind words! It's encouraging to know that we exceeded your expectations. Our team works hard to ensure every customer feels valued, and your review reassures us that we're on the right track.
  • Encompass
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    Russell B
    WENTZVILLE, MO
    Posted on July 10th, 2025 02:09 PM
    Always willing to help out and answer questions. Helped walk me through the process of getting a mortgage.
    Reply from Russ Bray
    July 15th, 2025 02:10 PM
    Thank you for the wonderful review! Making customers happy is our top priority, and I’m thrilled that we succeeded with you. I hope your enjoy your new home!
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    First State Bank of St. Charles
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    Russell
    Posted on July 10th, 2025 12:00 AM
    Always willing to help out and answer questions. Helped walk me through the process of getting a mortgage.
    Reply from Owner
    October 3rd, 2025 12:00 AM
    Thank you, Russel! We're so glad to hear that our team was able to walk you through the mortgage process and provide the support you needed. We appreciate you taking the time to leave a review!
  • K
    Kaitlyn K
    TROY, MO
    Posted on July 9th, 2025 10:48 AM
    Matt was able to answer all my questions and always available
    Reply from Matt & Betsy Maassen
    July 14th, 2025 10:50 AM
    Thank you for the review, I greatly appreciate it. If you have any questions regarding your loan, please let me know.
  • C
    Christopher H
    TROY, MO
    Posted on July 9th, 2025 07:44 AM
    the process was easy and and fully communicated throughout the whole thing.
    Reply from Matt & Betsy Maassen
    July 14th, 2025 07:45 AM
    Thank you for your kind words! I’m thrilled to hear that you had a positive experience with us. We appreciate your support and look forward to serving you again soon.
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    About
    We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up. Since 1867, we have served the lending needs of our community with integrity and a dedication to excellence.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
    USDA Loans
    Qualified Mortgage Pre-Approvals

    Time Zone

    Central Standard Time (CST)
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