West Clay's Cover Image
West Clay in Saint Charles, MO

West Clay, Saint Charles, MO

Saint Charles, MO
Company Logo
We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up. Since 1867, we have se... Show More
Company Logo
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
98%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • T
    Teresa F
    SAINT CHARLES, MO
    Posted on August 28th, 2025 02:18 PM
    Good communication
    Reply from Matt & Betsy Maassen
    September 2nd, 2025 02:19 PM
    Thanks for the great feedback. I hope you enjoy your new home!
  • A
    Allison R B
    MOSCOW MILLS, MO
    Posted on August 27th, 2025 09:00 PM
    Don was great to work with on the purchase of our first home! He explained everything and answered all of our questions!
    Reply from Don MacPherson
    September 1st, 2025 09:02 PM
    Thank you for taking the time to provide feedback. I hope your move went smoothly as you start this new chapter!
  • A
    Andrea S
    O FALLON, MO
    Posted on August 25th, 2025 04:42 PM
    The communication was absolutely amazing. I thought their check list of all documents needed was very user friendly and easy to stay on task with what was needed.
    Reply from Matt & Betsy Maassen
    August 30th, 2025 04:43 PM
    Thank you for taking the time to share your experience. If I can be of further assistance to you, or your family and friends, please let me know.
  • Encompass
    B
    Briann J
    SAINT CHARLES, MO
    Posted on August 25th, 2025 02:36 PM
    Russ was great to work with. He was very informative and made the process easy.
    Reply from Russ Bray
    August 30th, 2025 02:37 PM
    I’m delighted to receive your positive feedback! We strive to provide exceptional service, and your review encourages us to keep up the good work. Thank you!
  • J
    Josh B
    WENTZVILLE, MO
    Posted on August 25th, 2025 02:30 PM
    As new buyers my wife and I had many questions and thankfully Don was there every step of the way.
    Reply from Don MacPherson
    August 30th, 2025 02:31 PM
    Thank you for your kind words! I’m thrilled to hear that you had a positive experience with us. We appreciate your support and look forward to serving you again soon.
  • for
    First State Bank of St. Charles
    google
    A
    Andrea S
    Posted on August 25th, 2025 12:00 AM
    Excellent communication! They made buying a house so easy with their user friendly task guide. Everyone I spoke with was so helpful and so nice.
    Reply from Owner
    October 3rd, 2025 12:00 AM
    Thank you, Andrea! We’re so glad our team helped make your homebuying process easy. Congratulations on your new home!
  • M
    Mary B
    WENTZVILLE, MO
    Posted on August 19th, 2025 09:26 PM
    Don helped us fully understand every step of the process. He also was very kind and always made sure we were going with the best options for us.
    Reply from Don MacPherson
    August 24th, 2025 09:28 PM
    Thank you for your great review! I’m delighted to hear that you had such a positive experience with us. Your satisfaction is our ultimate reward, and we can't wait to provide you with exceptional service again in the future.
  • K
    Keya H
    Troy, MO
    Posted on August 18th, 2025 09:23 PM
    Matt and the whole team that helped us with our loan were excellent! My husband and I are first time home buyers and they made the experience virtually painless. They answered all of our questions even when they were not in the office and helped...
    read more
    Reply from Matt & Betsy Maassen
    August 23rd, 2025 09:24 PM
    I’m delighted to receive your positive feedback! We strive to provide exceptional service, and your review encourages us to keep up the good work. Thank you!
  • for
    First State Bank of St. Charles
    google
    K
    Keya H
    Posted on August 18th, 2025 12:00 AM
    Matt and the whole team that helped us with our loan were excellent! My husband and I are first time home buyers and they made the experience virtually painless. They answered all of our questions even when they were not in the office and helped...
    read more
    Reply from Owner
    October 3rd, 2025 12:00 AM
    Thank you, Keya! We’re so glad Matt and the team could make your first home buying experience smooth and stress-free. We truly appreciate your recommendation and wish you and your husband all the best in your new home!
  • M
    Marlene B
    HERCULANEUM, MO
    Posted on August 16th, 2025 02:22 PM
    Matt was the best and walked me through the entire process. He went above and beyond to ensure I recieved everything needed throughout the process
    Reply from Matt & Betsy Maassen
    August 21st, 2025 02:22 PM
    Thank you for your kind words! I’m thrilled to hear that you had a positive experience with us. We appreciate your support and look forward to serving you again soon.
  • 241–250 of 1135
    About
    We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up. Since 1867, we have served the lending needs of our community with integrity and a dedication to excellence.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
    USDA Loans
    Qualified Mortgage Pre-Approvals

    Time Zone

    Central Standard Time (CST)
    Disclaimer