West Clay, Saint Charles, MO
Saint Charles, MO
We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up.
Since 1867, we have se... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
First State Bank of St. Charles
First State Bank of St. Charles has received a review with 5 star rating from Kathy C
Reply from Owner
October 3rd, 2025 12:00 AM
Kathy, thank you for the wonderful rating!
This is Robert writing this:We had to jump through a lot of hoops just to borrow on our equity, even though we both have excellent credit ratings and have made all our payments on time.Had to look up lots of paperwork, then download it to the...
read more
Reply from Matt & Betsy Maassen
September 22nd, 2025 09:49 PM
It was great working with you to refinance your home loan. Thanks again for putting your trust in us.
for
Russ did a great job ensuring we understood the process, was attentive, and was always available to answer any questions.
Reply from Russ Bray
September 17th, 2025 02:30 PM
Thank you for your kind words! It's encouraging to know that we exceeded your expectations. Our team works hard to ensure every customer feels valued, and your review reassures us that we're on the right track.
So very helpful in guiding us through the process of getting a loan. They were always pleasant and kept us on track all the way to closing. I would highly recommend them to anyone that is going to do a home loan.
Reply from Matt & Betsy Maassen
September 14th, 2025 01:54 AM
Thank you for the positive review. I hope you enjoy your new home. If you need anything, please give me a call.
Great communication
Reply from Matt & Betsy Maassen
September 9th, 2025 11:51 PM
Thanks for the great feedback. I hope you enjoy your new home!
for
Russ kept us up with all that was going on and what we needed to do. Russ knew the businesses and was truly concerned and committed to helping us achieve our goal of getting our home. If I ever move again I will use Russ. I trust him.
read more
Reply from Russ Bray
September 3rd, 2025 04:33 PM
Thanks John. It is always great working with you and Brenda! I wish you both the best in the new home!!
Matt helped us through the process because we had never done it before
Reply from Matt & Betsy Maassen
September 6th, 2025 02:07 PM
Thank you for the review, I greatly appreciate it. If you have any questions regarding your loan, please let me know.
Thank you for all your service and attention
Reply from Don MacPherson
September 5th, 2025 03:20 PM
Thank you for your kind words! I’m thrilled to hear that you had a positive experience with us. We appreciate your support and look forward to serving you again soon.
Friendly great service
Reply from Matt & Betsy Maassen
September 5th, 2025 03:16 PM
Thank you for the positive review. I hope you enjoy your new home. If you need anything, please give me a call.
for
First State Bank of St. Charles
Overall excellent communication and service
Reply from Owner
October 3rd, 2025 12:00 AM
Thank you, Patricia! We’re delighted to hear you had an excellent experience with our team. We appreciate your 5-star review!
231–240 of 1135
About
We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up.
Since 1867, we have served the lending needs of our community with integrity and a dedication to excellence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Qualified Mortgage Pre-Approvals
Time Zone
Central Standard Time (CST)
Disclaimer