West Clay, Saint Charles, MO
Saint Charles, MO
We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up.
Since 1867, we have se... Show More
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Russ and the team were awesome. Thanks guys!
Reply from Russ Bray
December 25th, 2025 08:00 PM
Thank you for the opportunity to help with your loan. I wish you many years of happiness in your new home.
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great communication!
Reply from Russ Bray
December 25th, 2025 02:58 PM
Thank you! It was a pleasure to work with you, and I hope you enjoy your new home for years to come!
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West Clay
West Clay has received a review with 5 star rating from Chris D
Reply from Owner
January 5th, 2026 12:00 AM
Thanks so much for the 5 stars, Chris! We’re happy to have been part of your experience.
Very friendly staff and Matt was very flexible and open on his communication
Reply from Matt & Betsy Maassen
December 22nd, 2025 08:17 PM
Your positive review made my day! I’m thrilled that you had a great experience with us. Providing exceptional experiences for our customers is what we strive for, and your feedback motivates us to keep pushing forward.
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Russell made the experience Great!!
He helped us get a better overall loan financially!
He helped save us 15K + from the original loan estimate from ZHL
Reply from Russ Bray
December 22nd, 2025 03:10 PM
Thank you for your great review! I’m delighted to hear that you had such a positive experience with us. Your satisfaction is our ultimate reward, and we can't wait to provide you with exceptional service again in the future.
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West Clay
Russ went above and beyond everything always kept good communication and always very positive on everything.Make the whole process super easy and smooth.He was always helping to provide the right information for us to decide the next step instead...
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Reply from Owner
January 5th, 2026 12:00 AM
Thank you so much for your kind words, Fernando! We’re thrilled to hear that Russ provided clear communication, positivity, and guidance throughout the process. Helping our clients make informed decisions is always our goal. We truly appreciate...
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Russ went above and beyond everything always kept good communication and always very positive on everything.
Make the whole process super easy and smooth.
Reply from Russ Bray
December 19th, 2025 05:23 PM
Thank you for the wonderful review! Making customers happy is our top priority, and I’m thrilled that we succeeded with you. I hope your enjoy your new home!
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Russell took the time to help us and also explain to us the loan on a second house. He helped us greatly in saving costs related to the loan. We were working with ZHL and did not understand the total costs with points and I called Russell and...
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Reply from Russ Bray
December 16th, 2025 06:18 PM
I really appreciate the feedback and look forward to working with you again.
Communication was never lacking, quick responses to questions and good advice on moving forward!
Reply from Don MacPherson
December 15th, 2025 02:42 PM
Thank you for the wonderful review! Making customers happy is our top priority, and I’m thrilled that we succeeded with you.
Don and Toni made my first home buying process a smooth transition. Don was quite knowledgeable when I had questions and Toni was extremely thorough in communicating what was needed to keep things on the right track. Both of them were very...
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Reply from Don MacPherson
December 12th, 2025 03:14 PM
Thank you so much for the great review and feedback. I hope you get settled quickly and enjoy your new home.
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About
We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up.
Since 1867, we have served the lending needs of our community with integrity and a dedication to excellence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Qualified Mortgage Pre-Approvals
Time Zone
Central Standard Time (CST)
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