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West Clay in Saint Charles, MO

West Clay, Saint Charles, MO

Saint Charles, MO
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We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up. Since 1867, we have se... Show More
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Reviews from Web
  • Encompass
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    Alexandra D
    Saint Charles, MO
    Posted on November 30th, 2025 04:42 PM
    Russ is great to work with. When he knew I did not fully understand the breakdown of the numbers he took the time to explain everything a second time. He and Sandy helped me navigate my loan transfer that occurred during the refinancing process....
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    Reply from Russ Bray
    December 1st, 2025 04:30 PM
    Thank you Allie! I enjoyed working with you as well and appreciate you allowing me to help!
  • Encompass
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    Alfred W L
    SAINT LOUIS, MO
    Posted on November 23rd, 2025 02:11 AM
    I have been your customer for over 15 years. Mr. Bray is a excellent loan officer. He always giving me a good advice. He and his team has a great communication with me during the loan process.
    Reply from Russ Bray
    November 24th, 2025 07:03 PM
    Thank you Alfred! I enjoy working with you both each time. I am impressed with the home and wish you the best for years to come while you enjoy it. It is nice to see a 10-15 year plan play out like this!
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    First State Bank of St. Charles
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    Alfred L
    Posted on November 23rd, 2025 12:00 AM
    I had 3 different loans with First State Bank. All are very positive. Reasonable interest rates, and good service.
    Reply from Owner
    October 3rd, 2025 12:00 AM
    One of the biggest compliments you could give is repeat business. We are thankful to have earned that from you, Alfred!
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    James B S
    WARRENTON, MO
    Posted on November 22nd, 2025 09:14 PM
    His communication and his advise durring the process was very good
    Reply from Matt & Betsy Maassen
    November 27th, 2025 09:15 PM
    Thanks for the great feedback. I hope you enjoy your new home!
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    Michael A K
    WORDEN, IL
    Posted on November 22nd, 2025 04:11 PM
    The communication and advice from Don was excellent. He helped us when we had questions or concerns.
    Reply from Don MacPherson
    November 27th, 2025 04:12 PM
    Thank you for taking the time to provide feedback. I hope your move went smoothly as you start this new chapter!
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    Bonnie L S
    WARRENTON, MO
    Posted on November 22nd, 2025 03:46 PM
    Matt is very good at explaining every little detail of the mortgage process. He was also fun to work with so was a pleasant experience.
    Reply from Matt & Betsy Maassen
    November 27th, 2025 03:48 PM
    Thank you so much for the great review and feedback. I hope you get settled quickly and enjoy your new home.
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    First State Bank of St. Charles
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    Jane
    Posted on November 22nd, 2025 12:00 AM
    First State Bank of St. Charles has received a review with 5 star rating from Jane
    Reply from Owner
    December 3rd, 2025 12:00 AM
    Your support means everything—thanks for the 5 stars!
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    Arlene I
    BALLWIN, MO
    Posted on November 21st, 2025 03:20 PM
    Helpful, kind, responsive
    Reply from Russ Bray
    November 21st, 2025 03:49 PM
    Thank you Arlene! It was good working with you and Ian again! A lot of exciting things are happening for you both and wish you both the very best! Congrats!
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    Stephanie Z
    WENTZVILLE, MO
    Posted on November 19th, 2025 03:47 PM
    Very nice and great to work with! Easy process and very informative
    Reply from Matt & Betsy Maassen
    November 24th, 2025 03:49 PM
    Your positive review made my day! I’m thrilled that you had a great experience with us. It means a lot to our team to know that our efforts are appreciated. Thank you for the kind words, and we hope to see you again soon.
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    First State Bank of St. Charles
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    Stephanie Z
    Posted on November 19th, 2025 12:00 AM
    First State Bank of St. Charles has received a review with 5 star rating from Stephanie Z
    Reply from Owner
    December 3rd, 2025 12:00 AM
    Thank you for the 5-star review, Stephanie! We truly appreciate you taking the time to support us and are glad you had a positive experience.
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    About
    We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up. Since 1867, we have served the lending needs of our community with integrity and a dedication to excellence.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
    USDA Loans
    Qualified Mortgage Pre-Approvals

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