West Clay, Saint Charles, MO
Saint Charles, MO
We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up.
Since 1867, we have se... Show More
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Process went smooth...Happy with everything, top notch service
Reply from Matt & Betsy Maassen
January 27th, 2026 06:21 PM
Thank you for the positive review. If you need anything, please give me a call.
i have done several mortgages with Matt he is my go to for anything mortgage related he is trustworthy , detailed, knowledgeable, communicative and has never let me down.
Reply from Matt & Betsy Maassen
January 19th, 2026 05:28 PM
Thank you for taking the time to provide feedback and for putting your trust in me! It was a pleasure to work with you.
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From day one, we had constant communication. He was very patient and gave us multiple paths we could take.
Reply from Russ Bray
January 19th, 2026 06:29 PM
Thank you for the positive review. I hope you enjoy your new home. If you need anything, please give me a call.
for
West Clay
West Clay has received a review with 5 star rating from Paul F
Reply from Owner
February 9th, 2026 12:00 AM
Thank you so much for the 5 stars, Paul! We really appreciate your support.
They worked very hard to get us the best interest rate possible and anytime I had questions, they answered them quickly! Great customer service! Will be using them again!
Reply from Matt & Betsy Maassen
January 14th, 2026 07:42 PM
Your positive review made my day! I’m thrilled that you had a great experience with us. Providing exceptional experiences for our customers is what we strive for, and your feedback motivates us to keep pushing forward.
clear communication, questions were answered promptly.
Reply from Don MacPherson
January 14th, 2026 03:50 PM
Thank you for taking the time to share your experience. If I can be of further assistance to you, or your family and friends, please let me know.
All contact we had was informative and professional. Matt helped us work through every issue we had. Halfway through our building process, Jeff was let go from his job. He found another job quickly, but we were very worried at first. Thank...
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Reply from Matt & Betsy Maassen
January 12th, 2026 03:48 PM
Thank you for your great review! I’m delighted to hear that you had such a positive experience with us. Your satisfaction is our ultimate reward, and we can't wait to provide you with exceptional service again in the future.
for
Russ was always accessible and made sure we were informed each step of all options . He was patient while dealing with necessary adjustments and never failed to make us feel valued as clients.
Reply from Russ Bray
January 12th, 2026 03:31 PM
Thank you for taking the time to share your experience. If I can be of further assistance to you, or your family and friends, please let me know.
for
West Clay
West Clay has received a review with 5 star rating from Anessa F
Reply from Owner
January 9th, 2026 12:00 AM
Thank you so much for the 5-star rating, Anessa! We’re grateful for your support and are glad to have had the opportunity to work with you.
for
Working with Russ was a great experience. He was responsive, knowledgeable, and incredibly helpful throughout the entire process. Everything was explained clearly, and I always felt supported. Highly recommend!
Reply from Russ Bray
January 5th, 2026 04:00 PM
Thank you! It was a pleasure to work with you, and I hope you enjoy your new home for years to come!
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About
We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up.
Since 1867, we have served the lending needs of our community with integrity and a dedication to excellence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Qualified Mortgage Pre-Approvals
Time Zone
Central Standard Time (CST)
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