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West Clay in Saint Charles, MO

West Clay, Saint Charles, MO

Saint Charles, MO
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We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up. Since 1867, we have se... Show More
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Reviews from Web
  • T
    Traci D L
    SAINT CHARLES, MO
    Posted on February 5th, 2026 11:34 AM
    Our refinance was a challenging one with the financial mess my husband and I have gotten ourselves in. Matt didn't back down, instead, he jumped right in and the ball never stopped rolling from there on. He stays on task, very pleasant to work...
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    Reply from Matt & Betsy Maassen
    February 10th, 2026 07:57 PM
    Thank you for your kind words! It's encouraging to know that we exceeded your expectations. Our team works hard to ensure every customer feels valued, and your review reassures us that we're on the right track.
  • H
    Hailey S
    FORISTELL, MO
    Posted on February 4th, 2026 09:20 PM
    Matt and Betsy were the best to work with when my husband and I were looking to purchase our first home! Great communication and they are helpful in guiding us through the process. Highly recommend working with Matt and Betsy. They made our...
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    Reply from Matt & Betsy Maassen
    February 9th, 2026 09:20 PM
    Your positive review made my day! I’m thrilled that you had a great experience with us. It means a lot to our team to know that our efforts are appreciated. Thank you for the kind words, and we hope to see you again soon.
  • K
    Kevin Z
    WARRENTON, MO
    Posted on February 4th, 2026 08:12 PM
    Would have liked doing more facd to face instead of all the emails.
    Reply from Matt & Betsy Maassen
    February 9th, 2026 08:13 PM
    Thank you for the review, I greatly appreciate it. If you have any questions regarding your loan, please let me know.
  • S
    Shannon S
    SAINT CHARLES, MO
    Posted on February 4th, 2026 07:54 PM
    Matt was great! Always answered all my questions and is very knowledgeable.
    Reply from Matt & Betsy Maassen
    February 9th, 2026 07:54 PM
    Thank you for taking the time to share your experience. If I can be of further assistance to you, or your family and friends, please let me know.
  • D
    Daniel L S
    SAINT CHARLES, MO
    Posted on February 4th, 2026 12:16 AM
    Just wonderful people to work with. They made the process super easy and he answered every quesion I asked without hesistation. Another thing I loved about Matt was his quick responses, never kept us in the dark or waiting. Definetly doing...
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    Reply from Matt & Betsy Maassen
    February 9th, 2026 07:30 PM
    Thank you for the wonderful review! Making customers happy is our top priority, and I’m thrilled that we succeeded with you. I hope your enjoy your new home!
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    West Clay
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    S
    Shannon S
    Posted on February 4th, 2026 12:00 AM
    Matt Maassen was great! Very knowledgeable and always answered all my questions with no hesitation.
    Reply from Owner
    February 9th, 2026 12:00 AM
    Thank you, Shannon! We’re so glad to hear Matt provided knowledgeable service and was always there to answer your questions. We appreciate you taking the time to share your experience.
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    V
    Vickie C
    LAKE ST LOUIS, MO
    Posted on January 29th, 2026 07:06 PM
    I have worked with Russ on several mortgage loans. He communicates very well and is always tremendously helpful. I will continue to work with him in the future and will recommend him to family and friends as well.
    Reply from Russ Bray
    February 3rd, 2026 07:06 PM
    Your positive review made my day! I’m thrilled that you had a great experience with us. It means a lot to our team to know that our efforts are appreciated. Thank you for the kind words.
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    West Clay
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    V
    Vicki C
    Posted on January 29th, 2026 12:00 AM
    West Clay has received a review with 5 star rating from Vicki C
    Reply from Owner
    February 9th, 2026 12:00 AM
    Thanks so much, Vicki! We’re grateful for your 5-star rating and are glad you chose First State Bank Mortgage.
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    K
    Kaylee B
    WARRENTON, MO
    Posted on January 25th, 2026 02:05 AM
    Russ explained everything yo to me very easily and made me feel confident in our home buying!! He is AMAZING!
    Reply from Russ Bray
    January 30th, 2026 09:15 PM
    Thank you for the nice review. I enjoyed working with you on your new home purchase.
  • J
    James J B
    WENTZVILLE, MO
    Posted on January 24th, 2026 05:36 PM
    The level of personal attention and responsiveness from Betsy and Matt was elite . I felt as if we were their most important customer. Outstanding advice and guidance along the way
    Reply from Matt & Betsy Maassen
    January 29th, 2026 05:37 PM
    Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
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    About
    We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up. Since 1867, we have served the lending needs of our community with integrity and a dedication to excellence.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
    USDA Loans
    Qualified Mortgage Pre-Approvals

    Time Zone

    Central Standard Time (CST)
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