

Consumer Direct | Santa Ana, CA
Santa Ana, CA

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Wes didn't seem very punctual with emails and communication. I got the feeling he was too busy for us or didn't care about what we wanted. He just did what he needed to do to get us out the door.
Reply from Wes Watkins
June 21st, 2024 03:00 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Transparency and quick communication was key. David always called me or emailed as soon as he had new information during the loan process. He was clear and concise on explaining the process from start to finish.
Reply from David Banh
June 21st, 2024 02:32 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
read more
Working with Jay was very easy. He was very easy to communicate with and was quick to respind to any attempts I made to talk, text, or email with him. He helped us to accomplish something we didnt even think was a possibility. We went into...
read more
Reply from Jay Dao
June 21st, 2024 01:18 AM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
read more
Great communication all around, made the home buying process so easy definitely a great way to go!
Nathan was an outstanding help during throughout the process of buying our first home. He was always available to answer questions, help us understand the documents being sent, and went above and beyond.
Reply from Nathan Miller
June 11th, 2024 02:12 AM
Thank you Tallon for taking the time to provide such a nice review! I’m very happy to hear you had a positive experience! I’m always here for you should you need anything going forward, and I will be in touch once rates drop.I hope you and...
read more
Mallory was incredibly communicative and even when she was out of pocket for a few days, had made sure whomever was covering for her knew our situation and kept us updated on the loan.
Reply from New American Funding - Mallory Depu...
February 26th, 2025 10:51 PM
So thrilled to hear about your positive experience, Robert! Ensuring that my clients are always kept in the loop, even when I'm not immediately available, is a priority for me. Your feedback validates that effort, so thank you for taking the...
read more
Andrew and Grace were absolutely wonderful in helping us but our house. They were nice, helpful, and expedient. In every way. I 100000% recommend Andrew!
Reply from Andrew Chacon
June 20th, 2024 06:07 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
read more
He was always available and helpful
Reply from Devin Powers Davis
June 20th, 2024 01:56 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
Bob Harmon and NAF is the way to go. Excellent service!!
We had the best experience with Russ Kaelin. He was thorough, informative, helpful and on the ball with the entire process, as well as being a super awesome human being. We couldn't have gotten it done without him. HIGHLY recommend!!!
6691–6700 of 46189
About
New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing