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Consumer Direct | Santa Ana in Santa Ana, CA

Consumer Direct | Santa Ana, CA

Santa Ana, CA
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New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step... Show More
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5 Star
89%
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7%
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Reviews from Web
  • for
    New American Funding - Wes Watkins
    Encompass
    D
    Dean A O
    Aurora, CO
    Posted on June 11th, 2024 02:57 PM
    Wes didn't seem very punctual with emails and communication. I got the feeling he was too busy for us or didn't care about what we wanted. He just did what he needed to do to get us out the door.
    Reply from Wes Watkins
    June 21st, 2024 03:00 PM
    We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
  • for
    Consumer Direct | Santa Ana
    Encompass
    G
    German E N
    Downey, CA
    Posted on June 11th, 2024 02:29 PM
    Transparency and quick communication was key. David always called me or emailed as soon as he had new information during the loan process. He was clear and concise on explaining the process from start to finish.
    Reply from David Banh
    June 21st, 2024 02:32 PM
    It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
    read more
  • for
    New American Funding - Jay Dao
    Encompass
    J
    Jesus A E
    Walla Walla, WA
    Posted on June 11th, 2024 01:16 AM
    Working with Jay was very easy. He was very easy to communicate with and was quick to respind to any attempts I made to talk, text, or email with him. He helped us to accomplish something we didnt even think was a possibility. We went into...
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    Reply from Jay Dao
    June 21st, 2024 01:18 AM
    It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
    read more
  • O
    Oliva W
    Posted on June 11th, 2024 12:00 AM
    Great communication all around, made the home buying process so easy definitely a great way to go!
  • T
    Tallon C
    Marysville, WA
    Posted on June 10th, 2024 09:29 PM
    Nathan was an outstanding help during throughout the process of buying our first home. He was always available to answer questions, help us understand the documents being sent, and went above and beyond.
    Reply from Nathan Miller
    June 11th, 2024 02:12 AM
    Thank you Tallon for taking the time to provide such a nice review! I’m very happy to hear you had a positive experience! I’m always here for you should you need anything going forward, and I will be in touch once rates drop.I hope you and...
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  • R
    Robert W M
    Temple Terrace, FL
    Posted on June 10th, 2024 07:28 PM
    Mallory was incredibly communicative and even when she was out of pocket for a few days, had made sure whomever was covering for her knew our situation and kept us updated on the loan.
    Reply from New American Funding - Mallory Depu...
    February 26th, 2025 10:51 PM
    So thrilled to hear about your positive experience, Robert! Ensuring that my clients are always kept in the loop, even when I'm not immediately available, is a priority for me. Your feedback validates that effort, so thank you for taking the...
    read more
  • S
    Shane B
    Snyder, TX
    Posted on June 10th, 2024 06:06 PM
    Andrew and Grace were absolutely wonderful in helping us but our house. They were nice, helpful, and expedient. In every way. I 100000% recommend Andrew!
    Reply from Andrew Chacon
    June 20th, 2024 06:07 PM
    It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
    read more
  • L
    Laura D
    Santa Fe, NM
    Posted on June 10th, 2024 01:54 PM
    He was always available and helpful
    Reply from Devin Powers Davis
    June 20th, 2024 01:56 PM
    Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
  • J
    Jorge B
    Posted on June 10th, 2024 12:00 AM
    Bob Harmon and NAF is the way to go. Excellent service!!
  • G
    Gina M
    Posted on June 10th, 2024 12:00 AM
    We had the best experience with Russ Kaelin. He was thorough, informative, helpful and on the ball with the entire process, as well as being a super awesome human being. We couldn't have gotten it done without him. HIGHLY recommend!!!
  • 6691–6700 of 46189
    About
    New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing