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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(46,183)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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Great service with excellent communication!

New American Funding - Jenny Cho has received a review with 4 star rating from Michael M

Reply from Owner

January 27th, 2026 12:00 AM

Thank you for your time to leave us a 4-star rating. Should you require any further assistance, please feel free to contact us directly. Respectfully, Customer Service Management

New American Funding and Dalton Haueisen were wonderful to work with! Highly Recommended!

Great customer service made sure we understood every step. Answered all of our question. Great communication thank you again for ur help.

Linda Ferrell is “The Best” loan officer Ever!!!

Ken was great! Answered all my questions and always responded quickly! Painless process!

Reply from Ken Ostrander

July 11th, 2024 08:33 PM

It was a true pleasure...

I had another refi/cash out with a different mortgage company and lower rate and David Bahn ran up the flagpole and matched the other companies rate.

It was a very good experience working with Reyna Fernández, she is super trained in her job, working with her is a great help and I am very grateful to her for her valuable help.

Reply from Reyna Fernandez

July 21st, 2024 02:54 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

There was a surprise title issue and Cassandra was extraordinarily helpful in dealing with it.

Reply from New American Funding - Cassandra Tr...

July 24th, 2026 06:07 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Scott was very down to earth and was interested in me as a person as well as a client. I felt a massive sense of trust and confidence with our interactions. It was truly a wonderful experience!

Reply from Scott Monroe

July 21st, 2024 02:09 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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