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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(46,176)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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David and his team worked diligently to help my fiance and I obtain our first home. Their ethic and knowledge was a paramount part of the process. I'm forever thankful. I highly recommend them.

I'd give them a zero but I don't have the option. While I am 100 percent paying my mortgage on time they have failed to pay my homeowners insurance putting my policy and credit rating in jeopardy. I have wasted hours on the phone and still...

Reply from Owner

June 27th, 2025 12:00 AM

We are sorry to hear about your recent loan experience, Joseph, and appreciate you bringing this matter to our attention. We have reviewed your loan records and would like to speak with you directly regarding this matter. Please contact our...

Process was like nice smoothie, we got the keys!

What made the experience great was the communication. The staff was always there to help me with any questions.

Reply from Janice Bae

August 3rd, 2024 08:29 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

Sammy made my mortgage experience great because of his impeccable customer service skills! His exceptional knowledgeable, experience, dedication and patience were all skills which made me entrust him with processing my mortgage.

Reply from Sammy Lopez

August 3rd, 2024 05:59 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Excellent customer service! They both did exactly what I expected - when, where and how!

Reply from Dennis Loxton

August 3rd, 2024 05:04 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Kristen is always great to work with. Thank you for all your hard work. I look forward to working with you again. Best wishes

Matthew was super helpful in stepping us through the entire process.

Reply from Matthew Novakoff

August 3rd, 2024 03:52 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Jacob Fragoso did a great job and I referred my brother to NAF based on my interaction with him. My loan documents were not submitted by the time we were supposed to close on Monday, July 15th as there was a hold up with some of the documents....

Reply from Jacob Fragoso

July 24th, 2024 03:48 PM

I appreciate your feedback, Joab. I'm glad to hear that you had a positive experience working with me. It was a pleasure assisting you with your loan process, though I apologize for the hiccup regarding the delayed documents. Your experience...

Great customer service and the professionalism.

Reply from Kari Schlagheck

July 24th, 2024 05:02 PM

Was such a pleasure helping you get into your new home and to assist in minimizing your out of pocket costs.

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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