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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(46,167)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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Mercelo was easily available and very knowledgeable on the whole process. He made me feel like I, the customer, was actually priority one. You don’t get that to often anymore. He is a great asset to NAF.

Reply from Marcelo De Matos

September 3rd, 2024 04:49 PM

Pleasure working with you Dale!!! We went from start to completion in about 23 days. I'm always here for you or any of your friends and family. Glad to be of service!

Nathan answered every question I had very quickly ,and explained stuff to me clearly

Reply from Nathan Miller

September 3rd, 2024 01:49 PM

Thank you very much for taking the time to provide your positive feedback, Justin! Your prompt responses really helped to expedite the process. It was a pleasure working with you on your refinance. Please feel free to reach out to me if I can...

Alycia at New American Funding was AMAZING! She went above and beyond to make this process simple and easy. I would recommend New American Funding, and especially Alycia to anyone who is looking for a new mortgage or to refinance.

I am very grateful for all the help throughout the loan purchase process. The lender went above and beyond to help me get the loan and explain to me every step of the process. They made the process easy and took away all the concerns I had...

Martin is great. I trust and have come to her for initial loan and 2 refi since

Reply from Marti MollerKnight

September 2nd, 2024 05:42 PM

Thank you, Dennis. Indeed, we have a great relationship based on trust. I am very thankful for being able to help you in achieving your financial goals. Best to you and your family.

Janice was always attentive and communicated well with us throughout the whole process.

Reply from Janice Bae

September 3rd, 2024 04:31 PM

Thank you so much for your kind words! I am glad to hear that you felt supported and well-informed throughout the process. Attentive communication is key to ensuring everything goes smoothly, and I am delighted that it made a difference for...

This was our second experience with Stephen and this company and we have had nothing but great support and service!

Reply from Stephen O'Donnell

September 12th, 2024 02:11 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Because of the fact, that I had outstanding communication and clear consolidation tools, provided by the team from New American Funding. Both Edgar Rodriguez and Jesse Rios, were excellent to outstanding in their effective explanations and...

Reply from Jesse Rios

September 12th, 2024 08:40 AM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

I'm a dinosaur. I don't know much when it come to computers. The whole team I had took me by the hand and walked me through . Just great services were provided . Thank you 😊

Reply from Max Tinder

September 12th, 2024 05:54 AM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

helpful and clear

Reply from Michael Lesinski

September 12th, 2024 12:56 AM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

5981–5990 of 46167

About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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