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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,953)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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Buying a home can be stressful but should be a joyous occasion. Unfortunately, that was not the case for us and was far more stressful and somber of an experience than it needed to be. My wife and I were pressured into a bad situation with...

Reply from Owner

July 11th, 2025 12:00 AM

Hello David, we regret to learn of your recent loan experience with us and appreciate your time to bring this matter to our attention. To determine what has transpired and have the opportunity to research into this matter further and provide...

They always answered any phone calls or emails immediately. Always pleasant and friendly plus very professional. So glad I found them.

Reply from Stephen O'Donnell

December 16th, 2024 08:38 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

DocDococuments were easily accessible and sugnab. Personnel were clear and prompt . Process was laid out ahead of time cle.

Reply from Devin Powers Davis

December 16th, 2024 04:15 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Kylee LeBlanc was amazingly helpful, timely and wonderful to work with, cannot recommend her enough. Look her up for any mortgage needs! New American Funding also has been easy to work with so far, although the verdict is still out.

Reply from Owner

February 11th, 2026 12:00 AM

Thank you for sharing your loan experience with New American Funding and for the recommendation for Kylee. Should you require any further assistance, please let us know. Respectfully, Customer Service Management

Working with Annette Schmidt was the best experience during the whole process. Very professional and efficient, alway responding all my questions and concerns. Thank you Annette . 100 stars for Annette.

Shelly Johnson and Cindy Liam were amazing. Especially Shelly went above and beyond to get what I needed to finish my loan process. I am very grateful.

Christian Soto was amazing and also educated me on the home buying process as a new home buyer. Highly recommend!

He was knowledgeable, informative, available and quick to respond with any questions I had.

Reply from Stephen O'Donnell

December 15th, 2024 07:43 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Everything was clear to understand and efficient. All my questions were answered in a timely fashion and problems were rectified to my approval quickly. Very smooth process.

Reply from Nicholas Sahagian

December 15th, 2024 06:49 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Cesar started out fantastic but the longer it went the less available he was honestly I do think this was beyond his control that why I didn't rate him as a loan officer poor. the over loan process was a disater I blame underwriting and upper...

Reply from Cesar Zarate

December 15th, 2024 06:12 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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