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Consumer Direct | Santa Ana, CA

Santa Ana, CA

4.81

(45,931)

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8020

Santa Ana, CA

https://www.newamericanfunding.com/branches/tustin

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4.81

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Jason was great to work with! Very responsive and detail oriented. He helped every step of the way, ensuring we understood what was needed of us during the process of procuring the mortgage loan!

Tracy Frette was amazing to work with. It felt like family. Was fun and easy. She responded so quickly to questions. Looked into things for us. Tracy is just awesome!

Professional and met my needs and addressed all of my concerns. The process was efficient and the staff a pleasure to work with.

Everthing went according to plan!

Reply from Scott Rego

May 3rd, 2025 09:14 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Andrew was easy to reach and extremely patient when it came to our unusual situation. we were very pleased with the experience

Reply from Andrew Chacon

May 3rd, 2025 03:52 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

Always kept up to date and easily avalible thru the entire process

Reply from Sammy Lopez

May 3rd, 2025 03:10 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Joe went above and beyond to help me get approved and pointed me in the best direction to ensure I could close on my home . He stayed in touch, answered all questions and made the whole process a lot less overwhelming. I cannot Thank him enough...

Reply from Joe Morris

May 3rd, 2025 02:26 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Nina was always on everything making this process not stressful. Nina is amazing at what she does calling making sure we understood and made everything run smoothly!! Thank you so much!! Heather G

Reply from Nina Seng

May 3rd, 2025 02:10 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Great communication! Swift process

Reply from Jenny Cho

May 3rd, 2025 02:06 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Mallory was very knowledgeable, she was always available when we needed her and was a pleasure to work with her.

Reply from New American Funding - Mallory Depu...

April 23rd, 2025 03:58 PM

I'm delighted to hear that you found my knowledge and availability helpful throughout the process. It was a pleasure working with you as well. Thank you for your kind words and for choosing New American Funding.

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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